E-Commerce Shop Builder

Activating the E-Commerce Shop Builder Package:

  1. Go to the Marketplace and select "E-Commerce".
  2. Select the plan time period: Monthly, Quarterly, Bi-Annually, Annually. Costs are deducted automatically, and low balance disables the package.
  3. Type the client or company's email and subdomain.
  4. Click Activate Service. Provisioning occurs within minutes. Check status under "Subscriptions" in your Dashboard.
  5. Use the Edit icon next to the subdomain to update passwords, upgrade, or disable.

Features of E-Commerce:

Set up and configure E-Commerce

Welcome to ResellPortal, provifing the ultimate e-commerce platform for resellers. Whether you’re launching a new store or migrating an existing one, ResellPortal provides all the tools you need to create, manage, and grow a successful online business. This documentation will guide you through setup, configuration, and advanced features to maximize your store’s potential.

1. Setup and Configuration

Creating a Compelling Landing Topic

A strong landing topic is the cornerstone of your online store. Follow these steps to create a topic that engages visitors and drives conversions:

  1. Start with setting the menu: Navigate to the "Website Setup" section and choose a 'menu', add the link and title.

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  2. Sliders and Banners:

    • Upload high-quality images and videos.

    • Include a clear call-to-action (e.g., "Shop Now" or "Learn More").

    • Can also add middle topic banners.

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  3. Footer:

    • Add the footer title, and description.

    • Add Social media accounts.
    • You can add up to three widget links.

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  4. CMS Topics :

    • Manage and Add topics.

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  5. Features Activation
    select which features you want to activate for the user section , header section and landing topic section.

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Configuring System Settings

Proper system settings ensure your store operates smoothly. Here’s how to configure them:

  1. Access System Settings:

    • Go to the "Settings" menu from the dashboard under 'Set up and configuration'.

  2. System Settings:

    • Set your store details - store name, logo, and favicon.

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    • Define your business email and contact information under 'System Settings -> System Details'.

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  3. Regional Settings:

    • Configure the default language and time zone under 'System Settings -> App Timezone'.

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  4. Billing Settings:  Set up You billing information under the system settings tab.

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  5. Tax Settings:

    • Go to 'Tax & Vat' tab under 'Setup and configuration' section.
    • Enable tax calculations and define regional tax rates.

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Pro Tip: Regularly review and update settings to ensure they reflect current business needs.

Setting Up System Currencies

Offering multi-currency options can expand your global reach. Here’s how to set up system currencies:

  1. Navigate to Currencies:

    • Go to 'Setup and Configuration'' -> "Settings" then select the 'System Currencies' tab.

  2. Add Currencies:

    • Select from a list of supported currencies.

    • Set the exchange rate manually or enable automatic updates.

  3. Define a Default Currency:

    • Choose the primary currency for your store.

  4. Display Options:

    • Select whether to show currency symbols and separators (e.g., $1,000 vs. 1000 USD).

       

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Pro Tip: Use a reliable currency API for real-time exchange rate updates.

Managing Shipping Options

Streamlined shipping management ensures timely delivery and a positive customer experience. 

First Visit to the Shipping Settings:

Follow these steps:

  1. Set Up Shipping Zones:

    • Define regions or countries you’ll ship to.

    • Assign shipping rates to each zone.

  2. Configure Shipping Methods:

    • Enable flat-rate, free shipping, or dynamic shipping options based on weight or cart value.

    • Integrate with carriers like FedEx, UPS, or DHL for real-time rates.

  3. Enable Tracking:

    • Provide tracking numbers to customers via automated emails.

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Pro Tip: Offer free shipping for orders above a specific value to encourage larger purchases.

2. Managing Your Online Store

Product Catalog Management

Manage products under the 'Store Management' section in the dashboard. Go to 'Catalog Management' -> 'Products'.

  1. Add Products:

    • Enter product details like name, description, price, and SKU.

    • Upload high-resolution images.

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  2. Organize Products:

    • 'Catalog Management' -> 'Categories'
    • Create categories and tags to make navigation easier.

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  3. Optimize for SEO:


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Order Processing

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3. Advanced Features

Promotions 
Payment Gateway Integration
Reporting and Analytics

4. Support and Troubleshooting

With ResellPortal E-Commerce Software, you have all the tools you need to build and scale your online store. From intuitive setup and configuration to advanced analytics and branding features, ResellPortal empowers sellers to deliver exceptional shopping experiences. Explore the platform and take your e-commerce business to the next level!

Online Store Management

Welcome to ResellPortal! As a reseller, you have access to advanced tools to help your clients manage their online stores efficiently. This guide covers the essential features and processes for managing the product catalog, creating promotions, and utilizing the file manager to enhance the e-commerce experience for your clients.

1. Managing the Product Catalog

Setting Up Your Catalog

A well-organized product catalog is crucial for showcasing products effectively. Here’s how to set it up:

  1. Navigate to the Catalog Setup:

    • Go to the "Store Management" section of the dashboard and select "Catalog Management."

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  2. Create Categories:

    • Add categories to organize products by type, season, or any custom grouping.

    • Example: "Men’s Apparel," "Electronics," or "Sale Items."

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  3. Add Products:

    • Click on "Add Product."

    • Fill in essential details such as name, description, price, SKU, and availability.

    • Upload high-resolution product images to enhance visual appeal.

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  4. SEO Optimization:

    • Add meta titles, descriptions, and keywords to improve search engine rankings for individual products.

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Pro Tip: Regularly review the catalog to keep categories and products up-to-date.

Adding and Managing Product Variations

Product variations allow you to offer multiple options for a single product, such as sizes, colors, or styles. Here’s how to manage them:

  1. Navigate to Product Variations:

    • Select a product from the catalog and go to the "Variations" tab.

  2. Add Variations:

    • Define attributes such as size, color, or material.

    • Enter the unique price, SKU, and inventory for each variation.

  3. Organize Variations:

    • Use filters to organize variations logically.

    • Example: Group sizes together and colors as sub-options.

  4. Bulk Editing:

    • Use the bulk editing tool to update multiple variations simultaneously.

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Pro Tip: Use high-quality images for each variation to enhance the customer experience.

2. Creating and Managing Coupons

Promotions are key to driving sales and engaging customers. Follow these steps to create and manage coupons:

  1. Access the Coupons Section:

    • Go to "Marketing Tools" in the dashboard and select "Coupons."

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  2. Create a New Coupon:

    • Enter a unique coupon code (e.g., "SUMMER20").

    • Define discount type (percentage or flat amount).

    • Set the expiration date and usage limits (e.g., one-time use).

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  3. Assign Conditions:

    • Choose specific products, categories, or cart values where the coupon applies.

    • Example: "20% off orders over $50."

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  4. Activate and Track Coupons:

    • Activate the coupon and monitor its performance using the built-in analytics tool.

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Pro Tip: Run seasonal campaigns with targeted coupons to attract repeat customers.

3. Using the File Manager

The file manager simplifies the process of uploading and managing media assets for your clients’ online stores. Here’s how to use it:

  1. Access the File Manager:

    • Navigate to the "File Manager" in the "Store Management" section.

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  2. Upload Files:

    • Drag and drop images, videos, and documents into the file manager.

    • Organize assets into folders for easy access.

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  3. Optimize Media Files:

    • Use the built-in editor to resize or crop images before assigning them to products or banners.

  4. Assign Media to Products:

    • From the product topic, link images or videos stored in the file manager to create engaging visuals.

Pro Tip: Regularly audit the file manager to remove unused files and free up storage space.

4. Tips and Best Practices

  1. Maintain Consistency:

    • Ensure uniform formatting for product names, descriptions, and images across the catalog.

  2. Analyze Promotions:

    • Use coupon performance data to refine marketing strategies.

  3. Use Quality Media:

    • High-resolution images and videos improve user engagement and conversion rates.

  4. Stay Organized:

    • Keep categories, product variations, and media assets well-structured to enhance navigation and efficiency.


By mastering these features, you can provide a seamless and professional e-commerce experience for your clients. ResellPortal empowers resellers with the tools needed to manage product catalogs, run effective promotions, and streamline media management. Explore these capabilities to support your clients and grow your business!

E-Commerce Shop Builder Deployment Guide

This step-by-step guide will help you activate and deploy the E-Commerce Shop Builder for your clients using ResellPortal.com.

1. Access the Resell Portal

  1. Navigate to the Resell Portal: https://app.resellportal.com

  2. Log in using your reseller credentials.

2. Locate the E-Commerce Shop Builder Package

  1. After logging in, you'll be directed to the dashboard.

  2. In the dashboard, go to the Products (Activate Manual or Storefront Auto) section.

  3. Search for E-Commerce Shop Builder.

  4. Click on the product to view its details (Deploy App).

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Step 3. Activate the App Package

  1. Within the product details page, click on the Activate or Deploy button.

  2. A prompt will appear asking for client-specific information:

    • Client Name: Enter the name of your client.

    • Domain Name: Specify the domain where the shop will be hosted.

    • Plan Selection: Choose the appropriate plan based on your client's needs.

  3. Confirm the details and proceed with the activation.


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4. Configure the E-Commerce Store

  1. Once activated, you'll receive access credentials for the client's store.

  2. Log in to the store's admin panel using the provided credentials.

  3. Set up the store by:

    • Adding products and categories.

    • Configuring payment gateways (e.g., PayPal, Stripe).

    • Setting up shipping methods and tax rules.

    • Customizing the store's theme and layout.

5.Launch and Promote the Store

  1. After configuration, preview the store to ensure everything is set up correctly.

  2. Once satisfied, make the store live.

  3. Utilize marketing tools within the platform to promote the store:

    • SEO optimization.

    • Email marketing campaigns.

    • Social media integrations.

Support and Resources

By following these steps, you can efficiently deploy and manage the E-Commerce Shop Builder for your clients. If you need further assistance or have specific questions, feel free to contact us at contact@resellportal.com !

Payment Methods Setup

A Guide for Resellers to Support Clients with Payment Setup

As a reseller, it’s important to understand how your clients can manage payment options in their online stores built with the E-Commerce Shop Builder. This guide will help you walk them through activating and configuring available payment methods in case they need assistance.

Accessing the Payment Methods Section

To help your client manage their store’s payment options, instruct them to:

  1. Log in to their store’s Admin Dashboard.

  2. Go to:

    • Setup and ConfigurationSettingsPayment Methods

They’ll find a dedicated section where they can enable or disable various payment gateways.

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1. Cash On Delivery (C.O.D.)

Cash On Delivery allows customers to pay when the product is delivered. It’s especially useful for clients targeting local buyers or regions where card payments aren’t common.

Client Instructions:

Tip for You (the Reseller): If a client says COD isn’t showing, confirm it’s toggled ON and saved.

2. Stripe Integration

Stripe enables online payments via credit or debit card. Your client will need a Stripe account to activate this.

Client Instructions:

  1. In the Stripe section, toggle the Activate Stripe switch ON

  2. Enter their:

    • Stripe Publishable Key

    • Stripe Secret Key

  3. Click Save

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How They Get the Keys:

Tip for You: Ensure they are using Live keys for production and not Test keys unless they are testing.

3. PayPal Integration

PayPal allows users to pay securely using their PayPal account or linked bank/card.

Client should:

In the PayPal section,

  1. Enter:

    • PayPal Client ID

    • PayPal Client Secret

  2. Click Save

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How They Get the Credentials:

Tip for You: If PayPal isn’t working, confirm they’ve selected the Live environment and not Sandbox by mistake.

Saving Changes

Remind your client that after making any updates:

Common Troubleshooting Tips for You

Issue Possible Solution
Payment option not showing Ensure it’s toggled ON and saved
Client unsure where to get API keys Point them to Stripe/PayPal developer dashboard
Transactions not working Check if they’re using test vs. live credentials
COD not available Confirm that no shipping restrictions block it

Quick Recap

Payment Method Requires Setup When to Use
Cash On Delivery No API needed For local or offline-friendly markets
Stripe Yes – API Keys For debit/credit card transactions
PayPal Yes – Client ID/Secret For global, trusted payments

Final Note for Resellers

By understanding how each method works, you can confidently support your clients when they:

By correctly managing these payment methods, Clients ensure their customers can pay with the method that suits them best — increasing trust and reducing cart abandonment.

Need help? Contact your support team through the ResellPortal dashboard for assistance-> Support-> open ticket or contact us at contact@resellportal.com.

3rd Party API Integrations

As a reseller, it’s essential to understand how your clients can use 3rd Party API integrations to enhance their e-commerce performance. The E-Commerce Shop Builder includes built-in tools to connect to Google Analytics, Facebook Pixel, and Twilio WhatsApp, giving clients more control over tracking, advertising, and user engagement.

This guide walks you through each available API integration, what it does, and how your clients can set it up — so you’re prepared to assist if needed.

Where to Find It

To access these settings, your client must go to:

From there, they’ll see the following sections:

  1. Google Analytics

  2. Facebook Pixel

  3. Twilio WhatsApp Notifications

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1. Google Analytics Integration

What It Does:

What Clients Need:

Setup Process:
  1. Enter the Tracking ID into the Google Analytics field

  2. Toggle “Activate Google Analytics” ON

  3. Click Save

Your Role as a Reseller:

2. Facebook Pixel Integration

What It Does:
What Clients Need:
Setup Process:
  1. Enter the Pixel ID

  2. Toggle “Activate Facebook Pixel” ON

  3. Click Save

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Your Role as a Reseller:

3. Twilio WhatsApp Notifications

What It Does:
What Clients Need:
Setup Process:
  1. Enter SID, Token, and Twilio Number

  2. Toggle “Activate Twilio WhatsApp Number” ON

  3. Click Save

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Your Role as a Reseller:

Common Questions You May Get

Questions What to Check
My analytics aren't showing any data. Ensure GA is active and the tracking ID is correct
My Facebook ads aren’t tracking conversions. Confirm Pixel is active and installed before <body> tag
No WhatsApp messages are being sent. Check Twilio credentials and verify phone number setup

Summary

API Tool Purpose Client Needs Notes
Google Analytics Website traffic and behavior tracking GA Tracking ID Requires Google Analytics setup
Facebook Pixel Ad tracking and retargeting Facebook Pixel ID Tied to Meta Business account
Twilio WhatsApp Messaging on user registration SID, Token, Twilio Number WhatsApp API must be active

Final Advice for Resellers