E-Commerce Shop Builder

• Set up and configure E-Commerce
• Online Store Management
• E-Commerce Shop Builder Deployment Guide
• Payment Methods Setup
• 3rd Party API Integrations

Set up and configure E-Commerce

Welcome to ResellPortal, provifing the ultimate e-commerce platform for resellers. Whether you’re launching a new store or migrating an existing one, ResellPortal provides all the tools you need to create, manage, and grow a successful online business. This documentation will guide you through setup, configuration, and advanced features to maximize your store’s potential.

1. Setup and Configuration

Creating a Compelling Landing Topic

A strong landing topic is the cornerstone of your online store. Follow these steps to create a topic that engages visitors and drives conversions:

1. Start with setting the menu: Navigate to the "Website Setup" section and choose a 'menu', add the link and title.
   

   
   
   

2. Sliders and Banners:

   • Upload high-quality images and videos.

   • Include a clear call-to-action (e.g., "Shop Now" or "Learn More").

   • Can also add middle topic banners.
     

     

     
     

    

3. Footer:

   • Add the footer title, and description.
     

   • Add Social media accounts.
     
   • You can add up to three widget links.
     

     

     
     

4. CMS Topics :

   • Manage and Add topics.
     

     

     
     

5. Features Activation: 
   select which features you want to activate for the user section , header section and landing topic section.
   

   

Configuring System Settings

Proper system settings ensure your store operates smoothly. Here’s how to configure them:

1. Access System Settings:

   • Go to the "Settings" menu from the dashboard under 'Set up and configuration'.

2. System Settings:

   • Set your store details - store name, logo, and favicon.
     

     

   • Define your business email and contact information under 'System Settings -> System Details'.
     

     

3. Regional Settings:

   • Configure the default language and time zone under 'System Settings -> App Timezone'.
     

     

4. Billing Settings:  Set up You billing information under the system settings tab.
   

   

   
   

5. Tax Settings:

   • Go to 'Tax & Vat' tab under 'Setup and configuration' section.

   • Enable tax calculations and define regional tax rates.
     

     

Pro Tip: Regularly review and update settings to ensure they reflect current business needs.

Setting Up System Currencies

Offering multi-currency options can expand your global reach. Here’s how to set up system currencies:

1. Navigate to Currencies:

   • Go to 'Setup and Configuration'' -> "Settings" then select the 'System Currencies' tab.

2. Add Currencies:

   • Select from a list of supported currencies.

   • Set the exchange rate manually or enable automatic updates.

3. Define a Default Currency:

   • Choose the primary currency for your store.

4. Display Options:

   • Select whether to show currency symbols and separators (e.g., $1,000 vs. 1000 USD).
     
     

      

     

     

Pro Tip: Use a reliable currency API for real-time exchange rate updates.

Managing Shipping Options

Streamlined shipping management ensures timely delivery and a positive customer experience. 

First Visit to the Shipping Settings:

• • Visit the 'Shipping' tab under 'Shipping and Logistics' section.
  • Choose the shipping method ( Active methods, Delivery Options, Shipping Countries, Shipping states, Shipping Cities)

  • Choose shipping providers and configure flat-rate or weight-based options.

Follow these steps:

1. Set Up Shipping Zones:

   • Define regions or countries you’ll ship to.

   • Assign shipping rates to each zone.

2. Configure Shipping Methods:

   • Enable flat-rate, free shipping, or dynamic shipping options based on weight or cart value.

   • Integrate with carriers like FedEx, UPS, or DHL for real-time rates.

3. Enable Tracking:

   • Provide tracking numbers to customers via automated emails.
     
     

     

Pro Tip: Offer free shipping for orders above a specific value to encourage larger purchases.

2. Managing Your Online Store

Product Catalog Management

Manage products under the 'Store Management' section in the dashboard. Go to 'Catalog Management' -> 'Products'.

1. Add Products:

   • Enter product details like name, description, price, and SKU.

   • Upload high-resolution images.
     

     
     

     

2. Organize Products:

   • 'Catalog Management' -> 'Categories'

   • Create categories and tags to make navigation easier.
     

     

3. Optimize for SEO:

• Upon adding a product, the SEO and Meta step is important to help optimize your search engine:
  - Add meta titles and descriptions.
  - Use keywords relevant to your niche.
  

Order Processing

• View and manage orders from the "Orders" dashboard under 'Store Management'.

• Generate invoices and packing slips with one click.

• Update order status (e.g., Processing, Shipped, Completed).

• Manage Abandoned Carts.

3. Advanced Features

Promotions 

• Find 'Coupons; under 'Marketing Tools' -> 'Marketing'.

• Create discount codes for seasonal sales or special promotions.

• Set conditions (e.g., minimum order value, applicable categories).

• Create coupons for total or certain products.
  

  

  
  

Payment Gateway Integration

• Find 'Payment Methods' under 'Setup and Configuration' -> 'Settings'.

• Connect your store with payment processors like Stripe, PayPal, or Square.

• Enable multiple payment methods, including credit cards and digital wallets.
  

  

Reporting and Analytics

• under 'Business Performance', Access detailed reports on:

  • Sales performance.

  • Earning reports.

  • Product popularity.

• Use insights to refine your marketing and sales strategies.
  
  

  
  

  

4. Support and Troubleshooting

• Access a dedicated support portal for technical assistance.

• Browse the FAQ section for solutions to common issues.

• Submit tickets for advanced troubleshooting.

With ResellPortal E-Commerce Software, you have all the tools you need to build and scale your online store. From intuitive setup and configuration to advanced analytics and branding features, ResellPortal empowers sellers to deliver exceptional shopping experiences. Explore the platform and take your e-commerce business to the next level!

Online Store Management

Welcome to ResellPortal! As a reseller, you have access to advanced tools to help your clients manage their online stores efficiently. This guide covers the essential features and processes for managing the product catalog, creating promotions, and utilizing the file manager to enhance the e-commerce experience for your clients.

1. Managing the Product Catalog

Setting Up Your Catalog

A well-organized product catalog is crucial for showcasing products effectively. Here’s how to set it up:

1. Navigate to the Catalog Setup:

   • Go to the "Store Management" section of the dashboard and select "Catalog Management."
     

     

2. Create Categories:

   • Add categories to organize products by type, season, or any custom grouping.

   • Example: "Men’s Apparel," "Electronics," or "Sale Items."
     

     
     

     

3. Add Products:

   • Click on "Add Product."

   • Fill in essential details such as name, description, price, SKU, and availability.

   • Upload high-resolution product images to enhance visual appeal.
     

     
     

     
     

     

4. SEO Optimization:

   • Add meta titles, descriptions, and keywords to improve search engine rankings for individual products.
     

     

Pro Tip: Regularly review the catalog to keep categories and products up-to-date.

Adding and Managing Product Variations

Product variations allow you to offer multiple options for a single product, such as sizes, colors, or styles. Here’s how to manage them:

1. Navigate to Product Variations:

   • Select a product from the catalog and go to the "Variations" tab.
     

2. Add Variations:

   • Define attributes such as size, color, or material.

   • Enter the unique price, SKU, and inventory for each variation.

3. Organize Variations:

   • Use filters to organize variations logically.

   • Example: Group sizes together and colors as sub-options.

4. Bulk Editing:

   • Use the bulk editing tool to update multiple variations simultaneously.
     

     

Pro Tip: Use high-quality images for each variation to enhance the customer experience.

2. Creating and Managing Coupons

Promotions are key to driving sales and engaging customers. Follow these steps to create and manage coupons:

1. Access the Coupons Section:

   • Go to "Marketing Tools" in the dashboard and select "Coupons."
     

     

2. Create a New Coupon:

   • Enter a unique coupon code (e.g., "SUMMER20").

   • Define discount type (percentage or flat amount).

   • Set the expiration date and usage limits (e.g., one-time use).
     

     

3. Assign Conditions:

   • Choose specific products, categories, or cart values where the coupon applies.

   • Example: "20% off orders over $50."
     

     

4. Activate and Track Coupons:

   • Activate the coupon and monitor its performance using the built-in analytics tool.
     

     

Pro Tip: Run seasonal campaigns with targeted coupons to attract repeat customers.

3. Using the File Manager

The file manager simplifies the process of uploading and managing media assets for your clients’ online stores. Here’s how to use it:

1. Access the File Manager:

   • Navigate to the "File Manager" in the "Store Management" section.
     

     

2. Upload Files:

   • Drag and drop images, videos, and documents into the file manager.

   • Organize assets into folders for easy access.
     

     

3. Optimize Media Files:

   • Use the built-in editor to resize or crop images before assigning them to products or banners.

4. Assign Media to Products:

   • From the product topic, link images or videos stored in the file manager to create engaging visuals.

Pro Tip: Regularly audit the file manager to remove unused files and free up storage space.

4. Tips and Best Practices

1. Maintain Consistency:

   • Ensure uniform formatting for product names, descriptions, and images across the catalog.

2. Analyze Promotions:

   • Use coupon performance data to refine marketing strategies.

3. Use Quality Media:

   • High-resolution images and videos improve user engagement and conversion rates.

4. Stay Organized:

   • Keep categories, product variations, and media assets well-structured to enhance navigation and efficiency.

By mastering these features, you can provide a seamless and professional e-commerce experience for your clients. ResellPortal empowers resellers with the tools needed to manage product catalogs, run effective promotions, and streamline media management. Explore these capabilities to support your clients and grow your business!

E-Commerce Shop Builder Deployment Guide

This step-by-step guide will help you activate and deploy the E-Commerce Shop Builder for your clients using ResellPortal.com.

1. Access the Resell Portal

1. Navigate to the Resell Portal: https://app.resellportal.com

2. Log in using your reseller credentials.

2. Locate the E-Commerce Shop Builder Package

1. After logging in, you'll be directed to the dashboard.

2. In the dashboard, go to the Products (Activate Manual or Storefront Auto) section.

3. Search for E-Commerce Shop Builder.

4. Click on the product to view its details (Deploy App).
   

   

Step 3. Activate the App Package

1. Within the product details page, click on the Activate or Deploy button.

2. A prompt will appear asking for client-specific information:

   • Client Name: Enter the name of your client.

   • Domain Name: Specify the domain where the shop will be hosted.

   • Plan Selection: Choose the appropriate plan based on your client's needs.

3. Confirm the details and proceed with the activation.
   

   
   
   

   

4. Configure the E-Commerce Store

1. Once activated, you'll receive access credentials for the client's store.

2. Log in to the store's admin panel using the provided credentials.

3. Set up the store by:

   • Adding products and categories.

   • Configuring payment gateways (e.g., PayPal, Stripe).

   • Setting up shipping methods and tax rules.

   • Customizing the store's theme and layout.

5.Launch and Promote the Store

1. After configuration, preview the store to ensure everything is set up correctly.

2. Once satisfied, make the store live.

3. Utilize marketing tools within the platform to promote the store:

   • SEO optimization.

   • Email marketing campaigns.

   • Social media integrations.

Support and Resources

• For any technical assistance, contact the support team via the Resell Portal's support section.

• Access tutorials and FAQs within the portal to guide you through advanced configurations.

By following these steps, you can efficiently deploy and manage the E-Commerce Shop Builder for your clients. If you need further assistance or have specific questions, feel free to contact us at contact@resellportal.com !

Payment Methods Setup

A Guide for Resellers to Support Clients with Payment Setup

As a reseller, it’s important to understand how your clients can manage payment options in their online stores built with the E-Commerce Shop Builder. This guide will help you walk them through activating and configuring available payment methods in case they need assistance.

Accessing the Payment Methods Section

To help your client manage their store’s payment options, instruct them to:

1. Log in to their store’s Admin Dashboard.

2. Go to:

   • Setup and Configuration → Settings → Payment Methods

They’ll find a dedicated section where they can enable or disable various payment gateways.

1. Cash On Delivery (C.O.D.)

Cash On Delivery allows customers to pay when the product is delivered. It’s especially useful for clients targeting local buyers or regions where card payments aren’t common.

Client Instructions:

• Locate the Cash On Delivery (C.O.D.) section

• Toggle the “Activate Cash On Delivery” switch ON or OFF as needed

• Once activated, this option will appear during checkout
  

  

Tip for You (the Reseller): If a client says COD isn’t showing, confirm it’s toggled ON and saved.

2. Stripe Integration

Stripe enables online payments via credit or debit card. Your client will need a Stripe account to activate this.

Client Instructions:

1. In the Stripe section, toggle the Activate Stripe switch ON

2. Enter their:

   • Stripe Publishable Key

   • Stripe Secret Key

3. Click Save
   

   

   
   

How They Get the Keys:

• From their Stripe Dashboard

• Go to Developers → API Keys

• Copy and paste the appropriate credentials

Tip for You: Ensure they are using Live keys for production and not Test keys unless they are testing.

3. PayPal Integration

PayPal allows users to pay securely using their PayPal account or linked bank/card.

Client should:

In the PayPal section,

1. Enter:

   • PayPal Client ID

   • PayPal Client Secret

2. Click Save
   

   

   
   

How They Get the Credentials:

• From the PayPal Developer Portal

• Go to Dashboard > My Apps & Credentials

• Select or create an app to retrieve:

  • Client ID

  • Secret Key

Tip for You: If PayPal isn’t working, confirm they’ve selected the Live environment and not Sandbox by mistake.

Saving Changes

Remind your client that after making any updates:

• They must click the Save button at the bottom of the topic

• A confirmation will appear, and changes will reflect on the checkout topic

Common Troubleshooting Tips for You

Issue	Possible Solution
Payment option not showing	Ensure it’s toggled ON and saved
Client unsure where to get API keys	Point them to Stripe/PayPal developer dashboard
Transactions not working	Check if they’re using test vs. live credentials
COD not available	Confirm that no shipping restrictions block it

Quick Recap

Payment Method	Requires Setup	When to Use
Cash On Delivery	No API needed	For local or offline-friendly markets
Stripe	Yes – API Keys	For debit/credit card transactions
PayPal	Yes – Client ID/Secret	For global, trusted payments

Final Note for Resellers

By understanding how each method works, you can confidently support your clients when they:

• Launch a new store

• Ask for help with payment configuration

• Encounter checkout/payment issues

By correctly managing these payment methods, Clients ensure their customers can pay with the method that suits them best — increasing trust and reducing cart abandonment.

Need help? Contact your support team through the ResellPortal dashboard for assistance-> Support-> open ticket or contact us at contact@resellportal.com.

3rd Party API Integrations

As a reseller, it’s essential to understand how your clients can use 3rd Party API integrations to enhance their e-commerce performance. The E-Commerce Shop Builder includes built-in tools to connect to Google Analytics, Facebook Pixel, and Twilio WhatsApp, giving clients more control over tracking, advertising, and user engagement.

This guide walks you through each available API integration, what it does, and how your clients can set it up — so you’re prepared to assist if needed.

Where to Find It

To access these settings, your client must go to:

• Setup & Configuration → Settings → 3rd Party API

From there, they’ll see the following sections:

1. Google Analytics

2. Facebook Pixel

3. Twilio WhatsApp Notifications
   

   

1. Google Analytics Integration

What It Does:

• Tracks website traffic and visitor behavior

• Provides insights into product views, bounce rates, time on site, and more

• Helps clients make data-driven decisions

What Clients Need:

• A valid Google Analytics Tracking ID
  (e.g., G-XXXXXXXXXX or UA-XXXXXXXXX-X)
  

  

Setup Process:

1. Enter the Tracking ID into the Google Analytics field

2. Toggle “Activate Google Analytics” ON

3. Click Save

Your Role as a Reseller:

• Help clients locate their GA ID via their Google Analytics account

• Confirm the ID is properly formatted

• Make sure they click Save after toggling ON

2. Facebook Pixel Integration

What It Does:

• Tracks user actions like product views, add-to-cart, and purchases

• Measures Facebook ad effectiveness

• Enables retargeting and custom audience building

What Clients Need:

• A Facebook Pixel ID from their Meta Business Suite

Setup Process:

1. Enter the Pixel ID

2. Toggle “Activate Facebook Pixel” ON

3. Click Save
   

   

Your Role as a Reseller:

• Help them find their Pixel ID in Meta Events Manager

• Explain what Pixel can track and why it matters

• If the pixel isn’t working, check for browser blockers or confirm it's added to the live theme

3. Twilio WhatsApp Notifications

What It Does:

• Sends automated WhatsApp messages to users after they register

• Helps confirm signups instantly and adds a personalized experience

• Boosts trust and engagement via mobile messaging

What Clients Need:

• Twilio SID

• Twilio Auth Token

• WhatsApp-Enabled Phone Number (from their Twilio account)

Setup Process:

1. Enter SID, Token, and Twilio Number

2. Toggle “Activate Twilio WhatsApp Number” ON

3. Click Save
   

   

   
   

Your Role as a Reseller:

• Guide clients through their Twilio Console to retrieve credentials

• Confirm the number used is WhatsApp-enabled and approved by Twilio

• Advise clients on message tone and content (some platforms support basic customization)

Common Questions You May Get

Questions	What to Check
My analytics aren't showing any data.	Ensure GA is active and the tracking ID is correct
My Facebook ads aren’t tracking conversions.	Confirm Pixel is active and installed before <body> tag
No WhatsApp messages are being sent.	Check Twilio credentials and verify phone number setup

Summary

API Tool	Purpose	Client Needs	Notes
Google Analytics	Website traffic and behavior tracking	GA Tracking ID	Requires Google Analytics setup
Facebook Pixel	Ad tracking and retargeting	Facebook Pixel ID	Tied to Meta Business account
Twilio WhatsApp	Messaging on user registration	SID, Token, Twilio Number	WhatsApp API must be active

Final Advice for Resellers

• Familiarize yourself with each platform’s basic dashboard (Google, Meta, Twilio)

• Keep a generic example or test account ready for walkthroughs

• Encourage clients to test integrations in a staging store (if available)

• Always remind them to click Save after any changes — the most common oversight!