Software Usage
The Software Usage Documentation is a comprehensive guide designed to help you and your clients navigate and operate the various software products offered through resellportal You are encouraged to share this material with your clients to ensure they can confidently use the solutions provided. Covering everything from initial setup to advanced configurations, this guide ensures a smooth user experience. By following these instructions, your clients can fully utilize their software solutions, enhancing satisfaction and minimizing support needs.
General Navigation and Overview
Each SaaS product has a unique interface but shares common elements such as dashboards, account settings, and usage statistics. This section guides users through logging in, navigating key features, and accessing essential tools. Step-by-step instructions make it easy for even non-technical users to get started quickly.
Setting Up and Configuring the Software
After activation, clients receive login credentials and can begin customizing their software. This part covers initial configurations, creating user profiles, and adjusting settings to optimize performance. Clear explanations ensure clients understand how to personalize the software to meet their needs.
Using Core Features
This section provides detailed instructions on using the primary features of each software product. Whether configuring a VPN, managing hosting accounts, or automating workflows, the guide simplifies each process with clear steps and practical examples.
- VPN Package
- How to Resell
- Using VPN for Windows
- Using VPN on Mac
- Using VPN on Linux
- Downloading VPN on Android via APK
- Using VPN on Fire TV / Android TV
- Downloading VPN via Google Play
- Downloading VPN via iTunes Store
- Web Hosting
- Getting Started
- About Emails & Files Management
- About FTP Connections
- About Databases
- About Domains
- About WP ToolKit
- About Cron jobs
- Social Media Services
- Appointment Scheduling
- Web Design Services
- SEO Services
- CRM
- E-Sim Data Plans
- E-Commerce Shop Builder
- Set up and configure E-Commerce
- Online Store Management
- E-Commerce Shop Builder Deployment Guide
- Payment Methods Setup
- 3rd Party API Integrations
- Website Builder
- AI Business Tools
- Activating AI Business Tool
- Understanding the AI Writer Tool
- Core AI Business Tools
- Feature Enhancer Tools
- Specialized Tools (Audience-Specific)
- Plugin & Theme White Label
VPN Package
Activating the VPN Package:
- Go to the Marketplace and select "VPN".
- Select the plan time period: Monthly, Quarterly, Bi-Annually, Annually. Costs are deducted automatically, and low balance disables the package.
- Type the client's desired Username and Password.
- Click Activate Service. Provisioning occurs within minutes. Check status under "Subscriptions" in your Dashboard.
- Use the Edit icon next to the subdomain to update passwords, upgrade, or disable.
VPN Features:
- Secure Encryption: Keeps data safe.
- Global Server Network: Access multiple servers for fast, reliable connections.
- No Logs Policy: No activity logs maintained.
- Unlimited Bandwidth: Stream and browse freely.
- 24/7 Customer Support: Round-the-clock assistance.
How to Resell
1. Choose a Plan:
Select the pricing plan that suits your target market.
2. Customize Branding (optional):
Upgrade to the white label option if you'd like your own branding. By default, we supply you apps with no brand to send to your clients.
3. Set Up Sales Channels:
Decide where you will sell the VPN software (e.g., website, social media, direct sales). We recommend at the minimum to have your own website where users can place an order and you email upon purchase their login details that you created.
4. Promote:
Use our marketing materials or create your own to promote the VPN software to your audience. We recommend marketing to the ideal audience who uses VPN the most (geographically banned users, gamers, privacy focused) - be creative.
5. Sell and Earn:
Start selling the VPN software and keep the recurring revenue profit, and make sure to give your customers great support if they have questions installing the VPN apps or with usage.
Using VPN for Windows
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Windows platform:
Step 1: Download the VPN Client
-
Click on the Download Link:
- Click the following link to download the VPN Client executable file: Download VPN Client.
-
Save the File:
- Once you click on the link, your browser will prompt you to either Open, Save, or Save As. Choose the Save option.
- Select a folder where you want to save the installer file (e.g., Desktop or Downloads folder).
-
Wait for the Download to Complete:
- Wait for the download to finish before proceeding to the installation step.
Step 2: Install the VPN Client
-
Locate the Downloaded File:
- Navigate to the folder where you saved the downloaded file (
vpnclient.exe
).
- Navigate to the folder where you saved the downloaded file (
-
Run the Installer:
- Double-click on the
vpnclient.exe
file to launch the installation. - If you see a security prompt (User Account Control), click Yes to allow the installation.
- Double-click on the
-
Follow the Installation Wizard:
- Click Next in the setup wizard to proceed.
- Review and accept the license agreement, if prompted.
- Select the destination folder (default options are typically fine).
- Click Install to begin the installation.
-
Complete the Installation:
- After the installation is complete, click Finish.
- If prompted, restart your computer to ensure the VPN client is properly set up.
Step 3: Open the VPN Client and Configure Settings
-
Launch the VPN Client:
- Go to the Start Menu or use the desktop shortcut named "VPN Client" to open the application.
-
Go to Settings:
- Once the VPN client is open, look for a Settings option in the menu. This is usually located in the top-right corner or accessible via an icon (often resembling a gear or wrench).
-
Enter VPN Credentials:
- In the Settings menu, you will find fields for entering your VPN account information:
- Username: Enter the username provided by your VPN provider.
- Password: Enter the password corresponding to your account.
- Note: Since this client doesn’t use traditional login at the main interface, entering your credentials in the Settings is essential.
- In the Settings menu, you will find fields for entering your VPN account information:
-
Save the Settings:
- Once you have entered your username and password, click Save or Apply to store these credentials.
Step 4: Connect to the VPN Server
-
Select the VPN Profile:
- On the main screen, select the newly created VPN profile.
-
Click on the Connect Button:
- Click Connect to initiate the connection.
-
Wait for Connection:
- The VPN client will display a status indicator. Once connected, the status should change to Connected.
Step 5: Disconnect from the VPN
-
Open the VPN Client:
- If the VPN client is minimized, click on its icon in the system tray to open it.
-
Click the Disconnect Button:
- Select the active VPN profile and click Disconnect.
-
Exit the Application:
- Once disconnected, you can close the VPN client if you no longer need it.
Troubleshooting and Tips
-
Issue with Username or Password:
- Double-check that you entered your username and password correctly in the Settings menu.
- If you forgot your credentials, contact your VPN provider.
-
Unable to Connect:
- Ensure the server address is correct.
- Check if a firewall or antivirus is blocking the VPN client.
-
Connection Drops Frequently:
- Change the protocol (e.g., switch from TCP to UDP).
- Select a different server location.
-
Slow Internet Speed:
- Try connecting to a closer server.
- Check your network connection independently.
Using VPN on Mac
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download links for Mac platforms:
Here are the steps:
Step 1: Download the VPN Client
1. Click on the Download Link:
Click on the following link to download the VPN Client for macOS: [Download VPN Client](https://vpnclient.app/current/vpnclient/vpnclient.dmg).
2. Save the File:
Your browser will start downloading the `.dmg` file automatically. If prompted, select *Save* and choose the location (e.g., Downloads folder).
3. Wait for the Download to Complete:
Once the download is complete, proceed to the next step.
Step 2: Install the VPN Client
1. Locate the Downloaded File:
Navigate to the folder where the `vpnclient.dmg` file was saved (usually the Downloads folder).
2. Open the DMG File:
Double-click on the `vpnclient.dmg` file to open the installer.
3. Install the VPN Client:
In the window that appears, drag the *VPN Client* icon into the *Applications* folder.
4. Launch the VPN Client:
Go to the *Applications* folder and find the VPN Client application.
Double-click on it to open the application.
5. Approve Installation (If Required):
If macOS displays a security warning, go to *System Preferences* → *Security & Privacy* and click *Open Anyway* to approve the app.
Step 3: Open the VPN Client and Configure Settings
1. Launch the VPN Client:
Open the VPN Client from your *Applications* folder.
2. Open the Settings Menu:
Once the application is open, click on the Settings option. It may appear as a gear icon in the menu or under the VPN Client dropdown in the top menu bar.
3. Enter VPN Credentials in Settings:
In the Settings menu, you will find fields to input your VPN credentials. Enter the following information:
- Username: Type your VPN username in the Username field.
- Password: Enter the VPN password in the Password field.
4. Save the Credentials:
Click Save or Apply to store these settings. Entering your credentials in the Settings menu is essential because this VPN client does not have a traditional login interface at startup.
5. Verify the Configuration:
Make sure that the Username and Password fields are filled correctly. If left empty, the connection will not work.
Step 4: Connect to the VPN Server
1. Select the VPN Profile:
On the main screen, select the VPN profile you created.
2. Click on the Connect Button:
Click Connect to initiate the VPN connection.
3. Verify the Connection:
Wait until the status changes to *Connected*. You can confirm the connection by checking your IP address using an online tool like [https://whatismyipaddress.com](https://whatismyipaddress.com).
Step 5: Disconnect from the VPN
1. Open the VPN Client:
If minimized, click the icon in the top menu bar to reopen the client.
2. Click the Disconnect Button:
Select the active VPN profile and click *Disconnect*.
3. Exit the Application:
Once disconnected, you can close the VPN client if you no longer need it.
Troubleshooting and Tips
1. Incorrect Username or Password:
Double-check that you entered your username and password correctly in the *Settings* menu.
2. Unable to Connect:
Ensure that the server address is accurate and you’ve selected the correct protocol.
If a firewall or antivirus is enabled, temporarily disable it to see if it resolves the issue.
3. Slow VPN Speeds:
Connect to a different server.
Close any bandwidth-heavy applications running in the background.
4. MacOS Security Warnings:
Go to *System Preferences* → Security & Privacy and approve the application under General settings.
5. Uninstalling the VPN Client:
Go to the *Applications* folder.
Drag the *VPN Client* icon to the Trash.
Empty the *Trash* to remove the application completely.
Using VPN on Linux
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Linux platforms:
Step 1: Download the VPN Client
-
Open a terminal on your Linux machine.
-
Use the following command to download the VPN Client:
wget https://vpnclient.app/current/vpnclient/vpnclient.run
-
The file will be downloaded to the directory where you ran the command (usually the home directory unless specified otherwise).
Step 2: Make the File Executable
Step 3: Install the VPN Client
-
Run the installer with the following command:
sudo ./vpnclient.run
-
The system will prompt you for your password to install the VPN client.
-
Follow any on-screen prompts during the installation process. Once complete, the VPN client will be installed.
Step 4: Configure the VPN Client Settings
-
Open the VPN client using the command:
vpnclient
Alternatively, if the GUI is installed, you can launch it from your applications menu.
-
Go to the settings menu in the application. This is typically accessible through the top menu bar or a gear icon.
-
Locate the fields for entering your username and password.
- Username: Enter the VPN username provided by your service provider.
- Password: Enter your corresponding password.
-
Save the settings to ensure the credentials are stored for future use.
Step 5: Connect to the VPN Server
- From the main interface of the VPN client, select the server you want to connect to.
- Click on the connect button to initiate the connection.
- Once connected, the client will show the connection status as active.
Step 6: Disconnect from the VPN
- When you are done using the VPN, go back to the client’s main screen.
- Click on the disconnect button to terminate the VPN connection.
- Close the application if you do not need it.
Troubleshooting and Tips
-
If the command
vpnclient
is not recognized, try restarting your terminal or adding the application path to your system’s PATH environment variable. -
Connection issues may be resolved by double-checking your username and password in the settings menu.
-
Firewall or network security software on your Linux system may block the VPN connection. Disable it temporarily to test if it’s the source of the issue.
-
To uninstall the VPN Client, use the following command in your terminal:
sudo rm -rf /opt/vpnclient
This will remove the VPN client installation directory.
Downloading VPN on Android via APK
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Android APK platforms:
Step 1: Download the VPN Client APK
- Open a web browser on your Android device.
- Go to the following link to download the APK file: Download VPN Client APK.
- Confirm the download when prompted. Depending on your device settings, you might see a security warning—tap OK to proceed.
- Wait for the file to finish downloading. The file will be saved in your Downloads folder or the designated folder for your browser.
Step 2: Allow Installation from Unknown Sources
- Go to your device’s Settings menu.
- Scroll down and select Security or Privacy (the menu names might differ depending on your Android version).
- Find and enable Install Unknown Apps or Unknown Sources.
- If needed, select your browser (e.g., Chrome) and enable permission for installing unknown apps.
- Confirm the changes if prompted.
Step 3: Install the VPN Client
- Open the File Manager app on your Android device.
- Navigate to the Downloads folder where the APK file is saved.
- Tap on the
app-release-VPNClient.apk
file. - If a security warning appears, confirm that you want to install the app by tapping Install.
- Wait for the installation process to complete.
- Once installed, tap Open to launch the VPN Client.
Step 4: Configure the Username and Password
- Open the VPN Client app that you just installed.
- Go to the Settings menu. You can usually find this by tapping on a gear icon or the menu button in the top-right corner.
- In the Settings menu, locate the fields for entering your VPN credentials:
- Username: Enter your VPN username as provided by your service provider.
- Password: Enter your VPN password.
- Save the settings by tapping Save or Apply.
- Verify that the username and password are saved correctly in the Settings.
Step 5: Connect to the VPN Server
- Go back to the main screen of the VPN Client.
- Tap on the server or connection name to start the connection.
- The app will indicate when the VPN is successfully connected.
Step 6: Disconnect from the VPN
- To disconnect, go back to the VPN Client’s main screen.
- Tap the Disconnect button.
- You will see a confirmation that the VPN is disconnected.
Troubleshooting and Tips
- If the installation is blocked, double-check the Unknown Sources or Install Unknown Apps settings and ensure they are enabled.
- If the app cannot connect, recheck the username and password entered in the Settings menu.
- Make sure your Android version is compatible with the APK. Some older devices may not support newer apps.
Using VPN on Fire TV / Android TV
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Fire Tv/ Android TV platforms:
Download APK For Fire TV/ Android TV
Step 1: Download the VPN Client APK for Fire TV / Android TV
- Open a browser on your computer or mobile device.
- Go to the following link to download the VPN Client APK for Fire TV or Android TV: Download VPN Client for TV.
- Save the APK file to an easy-to-access location on your device (e.g., Downloads folder).
Step 2: Transfer the APK to Your Fire TV or Android TV
There are a few methods to transfer the APK file to your Fire TV or Android TV:
-
Option 1: Using a USB Drive (for Android TV):
- Copy the APK file to a USB drive.
- Insert the USB drive into your Android TV.
- Use a file manager app on your TV to locate and install the APK file.
-
Option 2: Using the Downloader App (for Fire TV):
- Install the Downloader app from the Amazon App Store on your Fire TV.
- Open the Downloader app and enter the URL:
https://321inter.net/downloads/VPNClient-tv.apk
. - Download the file and select Install when prompted.
Step 3: Allow Installation from Unknown Sources
- Go to Settings on your Fire TV or Android TV.
- Navigate to Device & Software (or Device Preferences on some devices).
- Select Developer Options.
- Enable Apps from Unknown Sources for the app you are using to install the APK (e.g., Downloader).
Step 4: Install the VPN Client on Your Fire TV / Android TV
- Open the file manager app or the Downloader app (depending on how you transferred the APK).
- Locate the
VPNClient-tv.apk
file. - Select the file and choose Install.
- Wait for the installation to complete, and then select Open to launch the VPN Client app.
Step 5: Configure the Username and Password in the Settings
- Open the VPN Client app from your TV’s Apps section.
- Use your remote to navigate to the Settings menu within the VPN Client app.
- In the Settings menu, locate the fields for entering your VPN credentials:
- Username: Enter your VPN username.
- Password: Enter your VPN password.
- Save the settings by selecting the Save or Apply button using your remote.
- Make sure that the entered credentials are correct, as the app will not prompt you for these again during the connection.
Step 6: Connect to the VPN Server
- Go back to the main screen of the VPN Client app.
- Use your remote to select the connection option.
- Choose the server or connection profile that you want to use (if multiple options are available).
- Select Connect to initiate the connection.
- The app will display a message or status indicating when the VPN is successfully connected.
Step 7: Disconnect from the VPN
- To disconnect, go back to the main screen of the VPN Client app.
- Use your remote to highlight the Disconnect button.
- Confirm the disconnection when prompted.
Troubleshooting and Tips
- If the app installation fails, make sure Apps from Unknown Sources is enabled for the installation source.
- If the app cannot connect, double-check the username and password in the Settings menu.
- If using Downloader, ensure the URL is entered correctly.
- To uninstall the app, go to Settings → Applications → Manage Installed Applications → select the VPN Client app → Uninstall.
Downloading VPN via Google Play
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Google Play platforms:
Step 1: Download the VPN Client from Google Play Store
- On your Android device, open the Google Play Store app.
- In the search bar, type in VPN Client or use the direct link: VPN Client on Google Play.
- Tap on the Install button to download and install the VPN Client app on your device.
- Wait for the installation to complete.
Step 2: Launch the VPN Client
- Once installed, tap Open to launch the VPN Client app.
- Alternatively, you can find the VPN Client app icon in your app drawer and tap to open it.
Step 3: Configure the Username and Password in the Settings
- After launching the app, go to the Settings menu. This is typically accessible from a menu icon (three horizontal lines) or a gear icon within the app interface.
- In the Settings menu, locate the fields for entering your VPN account information:
- Username: Enter the VPN username provided by your service provider.
- Password: Enter the corresponding VPN password.
- Make sure both fields are correctly filled in.
- Tap Save or Apply to store your credentials in the app.
Step 4: Connect to the VPN Server
- Go back to the main screen of the VPN Client app.
- Tap on the Connect button.
- Select a server from the list (if available), or use the default server.
- The app will start connecting, and a status indicator will appear once the VPN is successfully connected.
Step 5: Disconnect from the VPN
- To disconnect, go back to the main screen of the VPN Client app.
- Tap on the Disconnect button.
- The app will confirm that the VPN connection has been terminated.
Troubleshooting and Tips
-
Incorrect Username or Password:
- Double-check the entered details in the Settings menu.
- If you have forgotten your credentials, contact your VPN provider for assistance.
-
Cannot Connect to the VPN:
- Ensure your internet connection is active.
- Try connecting to a different server if available.
-
Reinstalling the App:
- If the app behaves unexpectedly, consider uninstalling and reinstalling it from the Google Play Store.
Downloading VPN via iTunes Store
Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for iTunes Store platforms:
Step 1: Download the VPN Client from the App Store
- On your iPhone or iPad, open the App Store.
- In the search bar, type VPN Client or use this direct link: VPN Client on iTunes Store.
- Tap on the Get button to start downloading the VPN Client.
- If prompted, authenticate using your Apple ID, Face ID, or Touch ID.
- Wait for the app to download and install.
Step 2: Launch the VPN Client
- Once installed, tap Open to launch the VPN Client app.
- Alternatively, you can find the VPN Client icon on your home screen and tap to open it.
Step 3: Configure the Username and Password in the Settings
- When the app opens, go to the Settings menu. This is usually represented by a gear icon or can be found in the app’s main menu.
- In the Settings menu, locate the fields for entering your VPN account information:
- Username: Enter your VPN username as provided by your service provider.
- Password: Enter the corresponding password for your VPN account.
- Make sure the username and password fields are filled out correctly.
- Tap Save or Apply to store your credentials in the app.
Step 4: Connect to the VPN Server
- Go back to the main screen of the VPN Client app.
- Tap on the Connect button.
- Choose a server from the list (if there are multiple servers available) or use the default one.
- The app will indicate when the VPN is successfully connected.
Step 5: Disconnect from the VPN
- To disconnect, return to the main screen of the VPN Client app.
- Tap the Disconnect button.
- The app will confirm when the VPN is disconnected.
Troubleshooting and Tips
-
If the username or password is incorrect:
- Double-check your login details in the Settings menu.
- If you forgot your credentials, contact your VPN service provider.
-
Cannot Connect to the VPN:
- Ensure your internet connection is active.
- Try switching to a different server if multiple servers are listed.
-
Reinstall the App:
- If the app experiences issues, consider deleting and reinstalling it from the App Store.
-
App Permissions:
- Make sure to allow the VPN Client to access network configurations if prompted during setup.
Web Hosting
To activate the Web Hosting for a company:
- Navigate to the Marketplace and select "Web Hosting".
- Select a time period such as Monthly.
- Input the client's existing domain. If you don't already have one, purchase it before creating a hosting account. Point the domain to nameservers ns1.chams.llc and ns2.chams.llc.
- Input the desired client username and password. The client will be able to login to the cPanel at this link.
Web Hosting Features:
- User-Friendly Interface
- One-Click App Installations
- Comprehensive Email Management
- Integrated Security Tools
- Easy File Management
- Database Management with phpMyAdmin
- Automated Backups
- Real-Time Resource Monitoring
- Advanced Security Features
- Task Automation with Cron Jobs
Getting Started
Welcome to the ResellPortal.com reseller system! This guide will walk you through the process of purchasing and deploying web hosting packages for your clients.
1. Account Setup
-
Sign up or log in to your account at ResellPortal.com.
-
Ensure you have sufficient balance to purchase web hosting packages.
-
If needed, top up your balance using the available payment methods.
2. Purchasing a Web Hosting Package
3. Deploying the Web Hosting Package
4. Activating the Web Host for a Client
-
On the activation page, select the Subscription Interval:
-
Enter the Client's Web Hosting Login Details:
-
Instruct your client to update their domain's nameservers to point to:
-
ns1.sitedeploy.com
-
ns2.sitedeploy.com
-
How to Point a Domain to the Correct Nameservers
If your client is unsure how to point their domain to the correct nameservers, provide them with the following instructions:
-
Log in to Their Domain Registrar
-
This is the company where they purchased their domain name (e.g., Namecheap, GoDaddy, Google Domains, etc.).
-
-
Find the Domain Management Section
-
Once logged in, navigate to the domain management area or DNS settings.
-
-
Locate the Nameservers Settings
-
In the DNS or Nameserver settings, they should see an option to edit or change the nameservers.
-
-
Update the Nameservers
-
Replace the existing nameservers with:
-
ns1.sitedeploy.com
-
ns2.sitedeploy.com
-
-
-
Save Changes
-
After entering the new nameservers, they should save the changes.
-
-
Wait for Propagation
-
It can take anywhere from a few minutes to 24-48 hours for the domain changes to fully propagate across the internet.
-
-
Click Activate to complete the process.
5. Managing Active Web Hosting Accounts
-
View active client subscriptions in the Dashboard.
-
Renew, upgrade, or manage existing hosting accounts as needed.
-
Notify clients about upcoming renewals to prevent service interruptions.
Troubleshooting
If you encounter any issues:
-
Ensure you have a sufficient account balance before purchasing.
-
Double-check the client's details before activating.
-
If activation fails, verify that the domain and cPanel credentials are correct.
-
For additional support, contact ResellPortal.com Support.
By following these steps, you can efficiently manage and sell web hosting packages to your clients. Happy reselling!
For further assistance, visit ResellPortal.com Support.
About Emails & Files Management
As a reseller, understanding how to use cPanel is essential for managing web hosting services for your clients. This guide will walk you through the necessary steps to help you navigate cPanel efficiently.
Accessing cPanel
Once you have activated a web hosting package for a client:
-
The client will receive an email containing their cPanel login link, username, and password.
-
Clients will use these credentials to log in to their cPanel interface.
As a reseller, you may also need to access cPanel for troubleshooting or assistance. You can do so from your reseller dashboard.
Navigating cPanel
Upon logging in, you will be directed to the web hosting control panel, where you can manage various tools and features.
1. Managing Email Accounts
cPanel provides an Email Accounts feature, allowing users to create and manage custom email addresses linked to their domains.
Creating an Email Account
Managing Email Accounts
-
Users can filter the email accounts list by:
-
All
-
Restricted
-
System Account
-
Exceeded Storage
-
-
Users can search for specific email accounts.
-
Additional options include:
System Email Account
-
The system email account receives emails addressed to the cPanel username on the server’s hostname.
-
This account may also receive misrouted emails depending on the Default Address settings.
-
The username and password for this account are the same as the cPanel login.
-
This account cannot be deleted and has no storage quota.
2. Managing Files
cPanel includes powerful file management tools that allow users to upload, edit, and organize their website files efficiently.
File Manager
The File Manager tool provides an easy-to-use web interface for managing website files.
After selecting this feature:
-
The user is redirected to a File Manager topic where they can view and manage their files.
-
The File Manager displays essential details such as:
-
File Name
-
Size (in bytes)
-
Last Modified Date
-
Permissions
-
File Type
-
-
Users can perform the following actions:
Backup & Restore Features
cPanel provides two primary backup tools: Backup Wizard and Backup.
Backup Wizard
The Backup Wizard allows users to download a compressed copy of all or parts of their website. The system includes the following items in the backup file:
-
Home Directory
-
Databases
-
Email Forwarder Configurations
-
Email Filter Configurations
Users can also restore backups, allowing them to upload an existing partial backup file to restore parts of their website. The system will restore the following items if they exist in the backup file:
Backup Feature
The Backup tool enables users to download a zipped copy of their entire website or selected parts. This feature is useful for keeping an extra copy of website data in case of accidental loss or server issues. Users can perform:
-
Full Backups – A complete backup of their entire cPanel account, including website files, emails, and databases.
-
Partial Backups – Users can download only specific parts of their website.
-
Account Backups – Allows backing up account settings and configurations.
As a reseller, understanding cPanel functionality helps you provide better support to your clients. Ensuring that they can manage their emails, files, and backups efficiently is key to a seamless web hosting experience.
About FTP Connections
The FTP Connections feature in cPanel allows users to monitor and manage visitors logged into their website via File Transfer Protocol (FTP). This tool helps ensure security by providing visibility into active FTP sessions and the ability to terminate unauthorized connections.
Accessing the FTP Connections Tool
To monitor FTP activity:
Understanding the FTP Connections Topic
The FTP Connections topic displays a list of users who are currently connected to your site via FTP. The information is presented in a table with the following columns:
-
User – The FTP username currently logged in.
-
Logged in From – The IP address of the user accessing the FTP account.
-
Login Time – The exact time when the user logged in.
-
Status – The current status of the FTP connection.
-
Process ID (PID) – A unique identifier for the active FTP session.
How to Monitor FTP Sessions
-
Check Active FTP Users
-
The table will display all currently active FTP connections.
-
Look for unusual IP addresses or login times that may indicate unauthorized access.
-
-
Verify Login Information
-
Compare the logged-in User and IP address with known users who should have FTP access.
-
If an unknown user is logged in, it could be a security risk.
-
- Refresh the Session List: Click Reload to update the list of active sessions
Terminating Unwanted FTP Connections
If you identify an unauthorized or suspicious FTP session, follow these steps to terminate it:
-
Locate the session in the FTP Connections table.
-
Under the Actions column, click Disconnect to terminate the session.
-
The system will immediately terminate the FTP process associated with that connection.
- To confirm the termination, click Reload to verify that the session is disconnected.
Best Practices for FTP Security
-
Use Secure FTP (SFTP): Whenever possible, use SFTP instead of standard FTP for encrypted file transfers.
-
Restrict FTP Access: Limit FTP access to specific IP addresses if possible.
-
Regularly Monitor FTP Sessions: Frequently check the FTP Connections topic to ensure that only authorized users are accessing your site.
-
Change FTP Passwords Periodically: Update FTP passwords regularly to prevent unauthorized access.
The FTP Connections tool in cPanel is a crucial feature for monitoring active FTP sessions and securing your website. By regularly checking FTP activity and terminating suspicious connections, users can enhance their site’s security and prevent unauthorized file access.
About Databases
cPanel provides powerful database management tools that allow users to create, manage, and maintain databases with ease. The two primary tools available for managing databases are phpMyAdmin and the Database Wizard. These tools are essential for users who need to interact with databases, whether it’s for a web application, content management system, or any other system that relies on databases to store information.
1. phpMyAdmin in cPanel
To access phpMyAdmin:
What Happens After Selecting phpMyAdmin
Once you click on phpMyAdmin, it will open a new window where you can manage your databases. phpMyAdmin is a powerful web-based tool for managing MySQL databases. It provides a user-friendly interface to interact with your databases, allowing you to perform a variety of actions such as:
Key Features of phpMyAdmin:
By using phpMyAdmin, you can perform complex database management tasks in a simplified manner through the cPanel interface.
2. Database Wizard in cPanel
The Database Wizard in cPanel is an easy-to-use tool designed to help users create and manage databases without needing extensive technical knowledge. It provides a step-by-step process to create databases and assign user privileges. This feature is especially useful for users who are not familiar with SQL and want a straightforward approach to managing databases.
Accessing the Database Wizard
To access the Database Wizard:
Steps for Using the Database Wizard
Best Practices When Using the Database Wizard:
The Database Wizard is a convenient tool for users who need to create and manage databases quickly and easily. Whether you’re setting up a database for a web application or managing user permissions, the wizard simplifies the process and ensures that your databases are configured properly.
By using phpMyAdmin and the Database Wizard, you can efficiently manage your databases and ensure your web applications and websites are running smoothly.
About Domains
cPanel offers several domain management tools to help efficiently manage clients' websites. These tools allow to create websites using templates, build sites with a drag-and-drop builder, and manage domains. This documentation will walk you through each of these tools and how to use them effectively.
1. Site Publisher Tool
The Site Publisher tool is an easy-to-use feature that allows quick create a website using pre-designed templates. It is an ideal solution for clients who need a basic website while they continue to develop their site.
Using the Site Publisher
-
Select a Template: After entering the domain name, you can choose a pre-designed template that will form the basis of the website.
- The templates are categorized by type, including business, personal, and portfolio sites.
-
Customize the Site: After selecting the template, you can customize various sections, including:
- Business Name: Enter your company’s name.
- Tag Line: Enter a catchy tagline for your business.
- Description: Add a description of your company.
- About Us: Add information about your business, such as history and services.
- Contact Information: Enter your contact details such as:
- Street Address
- Phone Number
- Email Address
- Fax Number
- Business Hours: Specify your operating hours and any notes (e.g., weekends closed).
- Social Media Links: Link to your business’s social media accounts, such as Facebook, Twitter, and LinkedIn.
- Google Maps: Include a Google Maps link to show your physical location.
- Google Analytics: Add a Google Analytics Tracker ID to monitor website traffic.
-
Publish the Site: Once the customization is complete, click Publish to make the website live. The website will be automatically created with the selected template and details.
2. Sitejet Builder
The Sitejet Builder is a drag-and-drop website builder that allows creating fully customized websites for clients. With Sitejet, users can quickly edit and build websites using templates, which can be tailored to meet specific client needs.
Using the Sitejet Builder
- Select a Template: Click Edit Site, and you will be redirected to a selection of website templates. You can choose a template that suits the client’s needs.
- Edit the Template: The builder allows you to drag and drop elements to customize the layout and design. You can:
- Add sections like headers, footers, image galleries, and text blocks.
- Modify colors, fonts, and styles.
- Insert contact forms, maps, and social media icons.
- Customize Content: You can easily add, edit, or remove content within the template, ensuring that the website is unique to the client’s business or personal needs.
- Publish the Site: Once the site is ready, press the Publish button to go live. Sitejet makes it easy to launch a custom website without needing to code.
3. Domains Tool
The Domains tool in cPanel allows users to manage domain names, including creating new domains, setting up redirects, and configuring HTTPS redirects.
Managing Domains
The Domains interface displays a list of all domains, including the following details:
- Domain: The domain name associated with the hosting account.
- Document Root: The directory where the domain’s files are stored.
- Redirect To: The destination URL where the domain will redirect, if applicable.
- Force HTTPS Redirect: Whether the domain forces an HTTPS redirect for secure connections.
- Actions: Options to manage or remove domains.
Adding a New Domain
To create a new domain:
- Click on the Create a New Domain button.
- Enter the domain name you want to create.
- Submit the form, and the new domain will be added to the list.
Once the domain is created, it will appear in the domain list. From there, you can manage DNS settings, configure redirects, and more.
About WP ToolKit
cPanel offers several domain management tools to help efficiently manage clients' websites. These tools allow to create websites using templates, build sites with a drag-and-drop builder, and manage domains. This documentation will highlight the WordPress management tool and how to use it.
1. WordPress Management Tool
The WordPress Management feature in cPanel offers a comprehensive toolkit for managing WordPress sites. This feature helps install WordPress, manage plugins and themes, and monitor site quality. It is divided into three main sections: Installations, Plugins, and Themes.
Installations
The Installations section provides a user-friendly interface for managing WordPress sites. Here’s what you can do:
- Install New WordPress: You can install a fresh WordPress site with a few clicks.
- Scan Existing WordPress Installations: If there’s an existing WordPress site, you can scan it and connect it to the WordPress Toolkit for easier management.
- Quality Monitoring: This feature helps you track the health of WordPress websites, including online stores. You’ll get notifications about common website issues such as slow performance, missing plugins, or outdated themes.
Plugins
In the Plugins section, you can manage the plugins installed on the WordPress sites you manage. Here’s what you can do:
- View Installed Plugins: See a list of all the plugins installed on your WordPress sites.
- Manage Plugins: Activate, deactivate, or update plugins as necessary to keep your WordPress sites running smoothly.
- Install New Plugins: You can also add new plugins to enhance the functionality of WordPress sites.
Themes
The Themes section lets you manage the themes installed on your WordPress installations. Here’s what you can do:
- View Installed Themes: See a list of all the themes installed on your WordPress websites.
- Activate Themes: Choose a theme and set it as active on the site.
- Manage Themes: Enable, disable, or delete themes that are not needed.
- Install New Themes: Add new themes from the WordPress repository or upload custom themes.
About Cron jobs
Cron jobs in cPanel allow you to automate tasks and execute commands or scripts on your website at scheduled intervals. This can be useful for a variety of administrative tasks, such as clearing temporary files, sending regular reports, or executing database backups. The cron job feature helps you automate processes without manual intervention, ensuring that tasks run on time.
1. Accessing Cron Jobs
To access the Cron Jobs feature:
- Log in to your cPanel account.
- Navigate to the Advanced section.
- Click on Cron Jobs.
This will open the Cron Jobs interface where you can set up, manage, and monitor automated tasks for your site.
Understanding Cron Jobs
Cron jobs are scheduled tasks that run automatically at specified intervals. You can define the frequency and the exact time when these tasks should be executed. Cron jobs are typically used for running commands, executing scripts, or performing server maintenance tasks at specific times.
How Cron Jobs Work
Cron jobs are scheduled by defining time intervals using five fields:
- Minute: The minute when the job should run (0-59).
- Hour: The hour when the job should run (0-23).
- Day: The day of the month when the job should run (1-31).
- Month: The month when the job should run (1-12).
- Weekday: The day of the week when the job should run (0-7) where both 0 and 7 represent Sunday.
For example, if you want a script to run at 2:00 AM every day, you would enter:
- Minute: 0
- Hour: 2
- Day: *
- Month: *
- Weekday: *
Common Settings for Cron Jobs
-
Once per day: If you want to schedule a job to run daily at a specific time, enter the following settings:
- Minute: 0
- Hour: (the hour you want)
- Day: *
- Month: *
- Weekday: *
-
Hourly Cron Job: If you want the task to run every hour, set:
- Minute: 0
- Hour: *
- Day: *
- Month: *
- Weekday: *
-
Weekly Cron Job: If you want the task to run on a specific day of the week (e.g., every Monday at 3:00 AM):
- Minute: 0
- Hour: 3
- Day: *
- Month: *
- Weekday: 1 (for Monday)
2. Adding a New Cron Job
To add a new cron job, follow these steps:
-
Email Settings:
- If you want an email sent to you every time the cron job runs, enter your email address in the Current Email section. For example, you may see newsite@example.com in this field.
- If you don’t want to receive emails, use the command
>/dev/null 2>&1
to suppress email notifications. For example:/usr/local/bin/php /home/newsite/public_html/path/to/cron/script >/dev/null 2>&1
-
Set the Time Intervals:
-
Command:
- In the Command field, you’ll enter the command or script that you want to run. Below are some common examples:
General PHP Command:
This will run a PHP script located at
/home/newsite/public_html/path/to/cron/script
.Domain-Specific PHP Command:
In this example, replace
ea-php99
with the PHP version assigned to the domain. To find the PHP version assigned to the domain, you can check in the MultiPHP Manager in cPanel. -
Add the Cron Job: Once you have configured the cron job settings, click Add New Cron Job to schedule the task.
Cron Job Email Notifications
-
Cron Email: When you set up a cron job, you can choose to receive an email each time the cron job runs and produces output. This is useful for monitoring the task’s execution.
- If you don’t need an email notification for a specific cron job, you can redirect its output to
/dev/null
to suppress the email notification. Example:
- If you don’t need an email notification for a specific cron job, you can redirect its output to
-
Current Email: The system will send an email to the email address listed in the Current Email section of your cPanel. You can change the email address if needed.
3. Managing Cron Jobs
Once you have set up cron jobs, they will appear in the Current Cron Jobs table.
This table displays the following information:
Minute | Hour | Day | Month | Weekday | Command | Actions |
---|---|---|---|---|---|---|
* | 2 | * | * | * | /usr/local/bin/php /home/newsite/public_html/path/to/cron/script | [Edit] [Delete] |
- Actions: You can Edit or Delete an existing cron job by clicking the corresponding link in the Actions column. Editing allows you to adjust the time intervals or the command to be executed.
Important Notes About Cron Jobs
-
Linux Knowledge Required: To use cron jobs effectively, you need to have a basic understanding of Linux commands. Always ensure that the script or command you are scheduling is correct and tested.
-
Testing Scripts: Before adding a cron job, you should test the script to make sure it performs as expected when run manually. This helps avoid errors when the job runs automatically.
-
Cron Job Limits: Some hosting providers may limit the number of cron jobs you can set up or impose restrictions on the frequency at which they can run. Be sure to check with your hosting provider for any limitations.
Cron jobs are an invaluable tool for automating tasks on your website. By setting up cron jobs, you can ensure that tasks like cleaning temporary files, backing up databases, and running scripts happen automatically and on schedule. Always verify your commands and test scripts before scheduling them, and be mindful of your email notifications to keep track of your cron job activities.
Social Media Services
ResellPortal.com provides premium Social Media Marketing (SMM) services to help individuals and businesses enhance their social media presence, increase engagement, and attract more followers. Our platform ensures fast delivery, guaranteed results, and competitive pricing, making us the go-to choice for all your social media growth needs.
Key Features:
-
Quality Delivery
-
Safe and Secure
-
Customizable Solutions
-
Client-Centric
Ordering Social Media Services
-
Fast Delivery: Enjoy swift and timely fulfillment of your SMM service orders.
-
Guaranteed Services: Count on reliable and effective social media solutions.
-
Lowest Prices: Get the most competitive rates in the industry.
-
Safe and Secure: All transactions and services are safe, secure, and compliant.
-
Boost Online Presence: Improve visibility, engagement, and credibility on social platforms.
How It Works
1. Choose Platform & Category
2. Input Client Details
Provide the following details:
-
Client Email: The email address of the client.
-
Username: The client's social media username.
-
Profile URL: Direct link to the client's social media profile.
3. Select Quantity
Specify the desired quantity for the service.
4. Confirm Cost & Activate Service
Review the total cost and confirm activation to proceed with the service.
Available Platforms and Categories
ResellPortal.com offers SMM services across the most popular social media platforms, including:
-
Instagram
-
Followers
-
Likes
-
Comments
-
Views
-
Story Views
-
-
Facebook
-
Page Likes
-
Post Likes
-
Shares
-
Followers
-
-
Twitter
-
Followers
-
Retweets
-
Likes
-
-
YouTube
-
Subscribers
-
Views
-
Watch Hours
-
Likes
-
-
TikTok
-
Followers
-
Views
-
Likes
-
Shares
-
-
LinkedIn
-
Connections
-
Page Followers
-
Engagement
-
-
Other Platforms
-
Pinterest, Snapchat, Telegram, and more.
-
Service Activation Form
Below is the required information to activate a service:
Field | Description |
---|---|
Platform Category | Select the social media platform. |
Service | Choose the service (e.g., likes). |
Quantity | Enter the desired quantity. |
Client Email | Provide the client’s email address. |
Username | Social media account username. |
Profile URL | Link to the client’s profile. |
Cost | Total price for the selected service. |
Activate Service
Once all details are filled in, click "Activate Service" to initiate the order.
Benefits for Resellers
-
Provide value-added services to your clients.
-
Expand your business offerings with premium SMM services.
-
Build customer trust with guaranteed, high-quality results.
-
Increase profit margins with the lowest prices available.
With ResellPortal.com's Social Media Marketing services, you can effortlessly enhance social media presence, engagement, and growth for yourself or your clients. Activate SMM services today and experience quality, speed, and unmatched results.
Start growing your social media with ResellPortal.com!
For further inquiries or assistance, please contact our support team at contact@resellportal.com.
Appointment Scheduling
The QuickRerserve Appointment Scheduling Software is designed to help businesses manage and schedule appointments efficiently. It offers features like online booking, automated reminders, calendar integration, and client management to streamline the appointment process for businesses of any size. This documentation serves as a comprehensive guide for setting up, configuring, and using the appointment scheduling software effectively.
- Online Booking
- Automated Reminders
- Calendar Integration
- Client Management
- Service Management
- Time Slot Management
- Staff Management
- Multi-Location Support
Using Appointment Scheduling
The Appointment Scheduling Application provides a comprehensive platform to manage appointments, customers, services, and user roles while offering customizable settings and integrations.
1. Header Navigation Overview
After logging in, the application header contains the following sections:
- Calendar: View and manage schedules.
- Customers: Manage customer information and appointments.
- Services: Includes Services and Categories management.
- Users: Dropdown for managing user roles: Providers, Secretaries, and Admins.
- User: Dropdown with Settings, Account, and About.
2. Calendar
The Calendar Tab displays a table with Date and Time slots. Users can:
- View schedules by Day, Week, or Month.
- Click on a specific Date/Time slot to manage appointments.
Managing Appointments
-
Click on a Date/Time slot.
-
Choose between:
-
If Appointment is selected, fill out the following details:
- Service
- Provider
- Color (visual representation)
- Start Date/Time and End Date/Time
- Timezone
- Location
- Notes
- Status
-
Fill in the Customer Details Section:
- First and Last Name
- Address
- City
- Zip Code
- Phone Number
- Language
-
Click Save to finalize the appointment.
Note: You can either add new customer and enter their details or select from an existing customer for details to be auto filled.
3. Customers
The Customers Tab allows users to manage customer information and view associated appointments.
Customer Details
Fill in the following details to add or update a customer:
- First Name
- Last Name
- Phone Number
- Address
- City
- Zip Code
- Language
- Timezone
- Notes
Appointments Section
A separate box displays all appointments associated with the customer.
4. Services
The Services Tab includes two dropdowns:
a) Services
Add or manage service details:
- Service Name
- Duration
- Price
- Currency
- Category
- Availability Types
- Attendants Number
- Location
- Color
- Visibility Options (Hide or Show from Public)
b) Categories
Add or manage service categories:
5. Users
The Users Tab manages user roles and is divided into three roles:
a) Providers
Add or manage provider details:
- Username
- First and Last Name
- Password and Retype Password
- Phone and Mobile Numbers
- Language
- Calendar
- Timezone
- Location
b) Secretaries
Follow the same process as Providers.
c). Admin
Follow the same process as Providers.
6. Settings
The Settings Section is divided into multiple areas and is found in the drop down below the user name:
General Settings
Booking Settings
Business Logic
- Working Plan: Mark the days and hours that your company will accept appointments.
- Blocked Periods: Define periods of time where public bookings will be disabled for all providers. Press Configure then fill in the details.
- Time-Out Breaks : Add the working breaks during each day.
- Appointment Statuses: Define a list of available appointment status options that can be used in the the calendar topic.
Legal Contents
- Can choose to display the Cookie Notice.
- Can choose to display the Terms and Conditions.
- Can choose to display the Privacy Policy.
Integrations
The application supports multiple integrations:
-
Webhooks:
- Send HTTP notifications to external applications for events like appointment creation or customer removal.
-
Google Analytics:
- Add tracking code to the public booking topic to monitor sessions.
-
Matomo Analytics:
- Similar to Google Analytics, track booking sessions.
-
API:
- Use HTTP protocol to interact with the application's data and create custom integrations.
-
LDAP Integration:
- Connect to an LDAP server for Single Sign-On (SSO) and automatic user imports.
8. Account
The Account tab allows users to edit their details The topic includes:
- Username
- First and last names
- Setting the password
- Language
- Phone/Mobile numbers
- Calendar style
- Address
This documentation covers all primary functionalities of the Appointment Scheduling Application, including user roles, managing appointments, customers, and services, as well as settings and integrations. For further support, contact us at contact@resellportal.com
Web Design Services
The Web Design Services offered provide a complete solution for businesses, e-commerce stores, and content creators looking to build professional, SEO-optimized, and responsive websites.
Features:
-
Design services for various website types: business, e-commerce, blogs, portfolios, and more.
-
Includes basic SEO for better search engine rankings.
-
Fully responsive design that works seamlessly on all devices.
-
1-month support post-launch to ensure a smooth start.
Ordering Web Design
Discover our comprehensive Web Design Services tailored to create responsive, visually stunning, and functional websites for businesses, e-commerce, and beyond
1. Selecting Topics for Your Website
To customize the structure of your website, you can select from the following topics:
-
Home [+$50] (Required): The main landing topic of the website that introduces your brand.
-
About [+$50]: Provides details about your business, mission, and values.
-
Products/Services [+$50]: Highlights the products or services you offer.
-
Contact Us [+$25]: A topic for visitors to contact you, typically including a form, phone number, and email.
-
Privacy Policy [Included]: Covers how user data will be collected and handled.
-
Terms and Conditions [Included]: Legal terms for website usage.
-
FAQ [+$50]: Answers to frequently asked questions.
-
Blog/News [+$50]: A section to post articles, news, or updates.
-
Testimonials/Reviews [+$50]: Displays client reviews or testimonials.
-
Portfolio [+$75]: A showcase of your work or past projects.
-
Gallery [+$50]: A visual display of images or media.
-
Additional Topics [+$200]: Custom topics beyond the predefined options.
2. Customizing the Color Scheme
Personalize the website's visual style by specifying the following:
-
Primary Color: Used for the header and footer.
-
Secondary Color: Used for buttons, highlights, or accents.
-
Font Color: Specifies header fonts and links.
3. Adding Custom Functionality
Select additional functionality to enhance your website:
-
E-Commerce: Add an online store to sell products or services.
-
Other Custom Features [+$200]: Specify any advanced features you need, such as payment integrations, booking systems, or custom forms.
4. Uploading Brand Assets
-
Upload your logo (optional) to integrate it into the website design.
-
Provide competitor websites as references for design inspiration (optional).
5. Content and Hosting Details
-
Content: Provide URLs to any ready-to-use content (e.g., body text, product images). If content creation is needed, leave this field blank.
-
Hosting Details: Share cPanel or hosting login credentials. If you don’t have hosting, activate hosting services through our marketplace.
6. Communication and Contact
List your preferred contact details (email, phone) for any questions during the design process.
7. Cost Breakdown
-
Base Cost: $50
-
Additional charges based on selected topics and features:
-
Home: $50
-
About, Products/Services, FAQ, Blog, Testimonials: +$50 each
-
Portfolio: +$75
-
Gallery: +$50
-
Additional Topics or Custom Functionality: +$200
-
SEO Services
The SEO Services are designed to improve your website’s visibility on search engines, drive organic traffic, and provide measurable growth. These services include comprehensive optimization, detailed reporting, and opportunities for recurring revenue.
SEO Service Features:
-
Competitive Pricing
-
Detailed Reporting
-
Local SEO
-
Recurring Revenue Opportunities
Ordering SEO
Unlock the power of professional SEO Services designed to boost visibility, drive organic traffic, and deliver measurable growth for your clients.
1. Activating SEO Services
-
Provide Client Details:
-
Enter the client’s email address.
-
-
Submit Website Details:
-
Add the website URL.
-
Provide login credentials (e.g., cPanel, hosting access) and any necessary details.
-
-
Choose the SEO Package:
-
Local SEO: $200/month.
-
Monthly fee: $700 (automatically deducted from your wallet).
-
2. SEO Service Phases
Phase 1: Onboarding
-
Keyword Research: Identify 5, 7, or 10 targeted keywords.
-
Industry/Competitor Research: Analyze your competitors for actionable strategies.
-
Sitemap (Main Nav) Review: Evaluate and refine navigation structure.
-
Content Analysis & Planning: Review existing content and plan improvements.
Onsite Optimization
-
Yoast SEO Plugin Installation/Setup
-
Title Tag, Meta Description & H1 Tag Optimization:
-
5 Keywords: 10 topics optimized.
-
7 Keywords: 16 topics optimized.
-
10 Keywords: 20 topics optimized.
-
Basic Technical Optimization
-
XML Sitemap & Robots.txt
-
Google Tools Integration (Google Analytics, Search Console)
-
Tag Manager & Analytics Goal Tracking
Advanced Technical Optimization
-
Schema Markup & Data Highlighter
-
404 Error Correction & 301 Redirect Setup
-
Sitemap Submission to Google Search Console
-
SiteSpeed Improvements
-
Advanced Schema (FAQ, About, Review)
-
Internal Linking & Image Alt Text Optimization
Phase 2: Recurring Monthly Deliverables
-
Content Creation:
-
Homepage Content (500 words).
-
Service/Product Topics: 2, 3, or 4 topics per month.
-
-
Stock Images: 2, 3, or 4 optimized images with alt text.
-
Content Installation & Optimization
-
Backlinks:
-
DA 20: 1 backlink.
-
DA 30: 1-2 backlinks.
-
3. Best Practices for Using SEO Services
-
Provide Accurate Details: Ensure login credentials and content URLs are correct.
-
Track Progress: Use monthly reports to monitor optimization improvements.
-
Engage with Content: Approve or suggest edits for content creation.
-
Be Consistent: SEO results improve with ongoing monthly deliverables.
CRM
Activating the CRM Package:
- Go to the Marketplace and select "CRM".
- Select the plan time period: Monthly, Quarterly, Bi-Annually, Annually. Costs are deducted automatically, and low balance disables the package.
- Type the client's desired Username and Password.
- Click Activate Service. Provisioning occurs within minutes. Check status under "Subscriptions" in your Dashboard.
- Use the Edit icon next to the subdomain to update passwords, upgrade, or disable.
CRM Features
- Manages contacts and leads effectively.
- Automates workflows and processes.
- Provides detailed reports and analytics.
- Integrates with other applications.
Using CRM (Intro)
Welcome to the ResellPortal CRM documentation. This guide provides comprehensive insights into managing your customer relationships, optimizing workflows, and leveraging the features of ResellPortal’s CRM system. Inspired by the powerful functionality of EspoCRM, ResellPortal CRM is tailored to streamline resellers’ operations, making it easier to track, manage, and grow your business relationships.
1. Introduction to ResellPortal CRM
ResellPortal CRM is a customer relationship management platform designed to help resellers streamline their business processes. It provides tools for managing customer data, tracking sales, automating workflows, and generating reports to drive informed decision-making.
Whether you’re tracking potential leads or managing ongoing client relationships, ResellPortal CRM is built to improve efficiency and foster growth.
Key Benefits:
-
Centralized customer data management
-
Enhanced sales tracking and forecasting
-
Seamless task and activity management
-
Advanced reporting and insights
-
Flexible customization options
2. Getting Started
System Requirements
To use ResellPortal CRM effectively, ensure your system meets the following requirements:
-
Web Browser: Chrome, Firefox, Safari, or Edge (latest versions recommended)
-
Internet Connection: Stable, high-speed connection
-
Screen Resolution: Minimum 1024x768 pixels for optimal display
User Access and Roles
ResellPortal CRM employs a role-based access control system. Common roles include:
-
Administrator: Full access to all features and settings
-
Sales Manager: Access to sales data, lead management, and reporting
-
Customer Support: Access to accounts and activity tracking
To ensure data security, users should be assigned appropriate roles based on their responsibilities.
Logging In
If you forget your password, use the “Forgot Password” link to reset it.
3. Core Features
Dashboards
Dashboards provide an overview of your business’s key metrics and activities. They can be customized to display:
-
Sales performance
-
Upcoming tasks
-
Recent activity logs
-
Key performance indicators (KPIs)
Accounts and Contacts
The Accounts and Contacts modules are central to managing your relationships:
-
Accounts: Represent businesses or organizations.
-
Contacts: Represent individuals associated with accounts.
Actions:
-
Add new accounts or contacts
-
Link contacts to accounts
-
View detailed interaction history
Leads and Opportunities
Track potential customers and convert them into sales with these tools:
-
Leads: Capture initial interest and qualification details.
-
Opportunities: Monitor sales prospects, including estimated revenue and closing dates.
Sales Management
Manage your entire sales pipeline in one place:
-
Visualize your sales funnel.
-
Track deal progress across stages (e.g., prospecting, negotiation, closed-won).
-
Assign tasks to team members to ensure timely follow-ups.
Task and Activity Tracking
Stay organized with integrated task and activity management:
-
Schedule calls, meetings, or follow-ups.
-
Assign tasks to team members.
-
Set reminders and track completion statuses.
4. Customization
Every business is unique, and ResellPortal CRM offers extensive customization options:
-
Fields: Add or modify data fields in modules to capture the information you need.
-
Layouts: Adjust module layouts for a more user-friendly experience.
-
Dashboards: Personalize dashboards with widgets relevant to your role.
5. Advanced Features
Reports and Analytics
Gain insights into your performance with powerful reporting tools:
-
Generate pre-built or custom reports.
-
Visualize data with charts and graphs.
-
Export reports in multiple formats (e.g., PDF, Excel).
Automation and Workflows
Automate repetitive tasks to save time and reduce errors:
-
Set up automated notifications and reminders.
-
Create workflows for tasks like lead assignment or email follow-ups.
-
Define triggers based on specific actions (e.g., status changes).
Integrations
Expand functionality with third-party integrations:
-
Email Integration: Sync with Gmail, Outlook, or other email clients.
-
Calendar Sync: Integrate with Google Calendar or Microsoft Outlook for scheduling.
-
API Access: Connect ResellPortal CRM with your existing tools and platforms.
6. Troubleshooting and Support
Common Issues
-
Unable to Login:
-
Ensure you’re using the correct username and password.
-
Reset your password if necessary.
-
Contact support if issues persist.
-
-
Slow Performance:
-
Check your internet connection.
-
Clear browser cache and cookies.
-
Ensure your browser is up to date.
-
-
Missing Data:
-
Verify access permissions.
-
Check filters or search settings in the module.
-
Support Options
ResellPortal CRM offers several support channels:
-
Knowledge Base: Access detailed articles and tutorials.
-
Email Support: Contact our team at support@resellportal.com.
-
Live Chat: Available during business hours via our website.
Using Accounts
The Accounts module in ResellPortal CRM is designed to help you manage and organize businesses or organizations you interact with. Each account acts as a central hub where you can store essential information, track interactions, and link related contacts, leads, and opportunities. Here’s a detailed guide to using the Accounts section effectively.
1. Navigating to the Accounts Module
-
Log in to your ResellPortal CRM dashboard.
-
Locate the main navigation menu on the left-hand side.
-
Click on Accounts to access the module.
You’ll see a list view displaying all existing accounts.
2. Creating a New Account
To add a new account:
-
Click the "Create" Button:
-
Fill Out the Account Details:
-
Account Name (Required): Enter the name of the business or organization.
-
Industry: Select the industry category (e.g., Retail, Technology).
-
Type: Indicate whether it’s a customer, prospect, partner, or vendor.
-
Billing Address: Enter the billing address of the account.
-
Shipping Address: If different, specify the shipping address.
-
Phone Number: Add the main contact number for the account.
-
Website: Enter the account’s website URL.
-
-
Save the Account:
3. Viewing and Editing Accounts
Accessing an Account Record:
-
From the Accounts list view, click on the desired account’s name to open its detailed record view.
Editing Account Information:
-
In the account record view, click the Edit button at the top-right corner.
-
Update the necessary fields (e.g., phone number, address, or industry).
-
Click Save to apply the changes.
4. Linking Contacts to an Account
Contacts represent individuals associated with an account. To link contacts:
-
Open the desired account record.
-
Scroll down to the Contacts subpanel.
-
Click the Link button to associate an existing contact or the + Create button to add a new one.
-
If creating a new contact, enter the individual’s details (e.g., name, email, phone).
-
Save the contact. It will now appear in the Contacts subpanel.
5. Managing Interactions and Activities
The Accounts module allows you to track interactions and activities, such as meetings, calls, and tasks:
-
Adding Activities:
-
Viewing Interaction History:
-
The History subpanel displays completed activities, emails, and notes linked to the account.
-
6. Filtering and Searching Accounts
Use filters and search options to locate specific accounts quickly:
-
Search Bar:
-
Use the search bar at the top of the Accounts list to find an account by name, industry, or type.
-
-
Filters:
7. Deleting Accounts
Deleting an Account:
-
Use this option only if the account is no longer needed, as deletion is permanent.
8. Best Practices for Managing Accounts
-
Keep Data Updated: Regularly review and update account information to ensure accuracy.
-
Use Notes: Add notes to account records to document key interactions or insights.
-
Leverage Automations: Set up workflows to automate tasks like follow-up reminders or email notifications.
-
Collaborate: Use the "Assigned To" field to delegate account ownership and tasks effectively within your team.
Using Contacts
The Contacts module in ResellPortal CRM is designed to help you manage individual relationships linked to businesses or organizations (Accounts). Each contact holds key details about the person, including their role, communication preferences, and interaction history. This guide will walk you through effectively using the Contacts module.
1. Navigating to the Contacts Module
-
Log in to your ResellPortal CRM dashboard.
-
Locate the main navigation menu on the left-hand side.
-
Click on Contacts to access the module.
You’ll see a list view displaying all existing contacts, including names, associated accounts, and email addresses.
2. Creating a New Contact
To add a new contact:
-
Click the "Create" Button:
-
In the Contacts module, click the + Create button at the top-right corner.
-
-
Fill Out the Contact Details:
-
First Name and Last Name (Required): Enter the individual’s name.
-
Email Address: Add the primary email address for communication.
-
Phone Number: Include the main contact number.
-
Associated Account: Link the contact to an existing account for better organization.
-
Address: Enter the contact’s physical or mailing address, if applicable.
-
-
Save the Contact:
3. Viewing and Editing Contacts
Accessing a Contact Record:
-
From the Contacts list view, click on the desired contact’s name to open their detailed record.
Editing Contact Information:
-
In the contact record view, click the Edit button at the top-right corner.
-
Update any necessary fields, such as email, phone number, or associated account.
-
Click Save to apply the changes.
4. Linking Contacts to Accounts
Each contact should be associated with an account for better data organization and tracking. To link a contact to an account:
-
Open the desired contact record.
-
Locate the Account field in the record.
-
Select an existing account or create a new one directly from the dropdown.
5. Tracking Interactions and Activities
The Contacts module allows you to log and monitor all interactions with individuals:
-
Adding Activities:
-
Viewing Interaction History:
-
The History subpanel displays completed activities, notes, and emails linked to the contact.
-
-
Logging Notes:
-
Use the Stream section to document key insights or conversations related to the contact.
-
6. Searching and Filtering Contacts
Quickly locate contacts using the search and filter options:
-
Search Bar:
-
Use the search bar at the top of the Contacts list to find a contact by name, email, or phone number.
-
-
Filters:
7. Deleting Contacts
Deleting a Contact:
-
Deleting permanently removes the contact from the CRM. Use this option carefully.
8. Best Practices for Managing Contacts
-
Keep Contact Details Current: Regularly review and update email addresses, phone numbers, and titles.
-
Document Interactions: Use notes and activity tracking to maintain a history of communications.
-
Link Contacts to Accounts: Always associate contacts with relevant accounts for better organization.
-
Segment Your Contacts: Use filters and tags to categorize contacts based on industry, location, or status.
-
Leverage Automation: Set reminders or workflows for follow-ups and scheduled calls.
By mastering the Contacts module, you can strengthen individual relationships, improve communication efficiency, and drive your business goals forward. For further assistance, contact our support team or explore the full ResellPortal CRM documentation.
Using Leads
The Leads module in ResellPortal CRM is designed to help you capture, track, and manage potential customers effectively. Leads are individuals or organizations that have shown interest in your product or service but are not yet fully qualified. This guide will walk you through how to use the Leads module to convert prospects into long-term customers.
1. Navigating to the Leads Module
-
Log in to your ResellPortal CRM dashboard.
-
Locate the main navigation menu on the left-hand side.
-
Click on Leads to access the module.
You’ll see a list view displaying all existing leads, including their names, statuses, and associated accounts or contacts.
2. Creating a New Lead
To add a new lead:
-
Click the "Create" Button:
-
In the Leads module, click the + Create button at the top-right corner.
-
-
Fill Out Lead Details:
-
First Name and Last Name: Enter the lead’s personal information.
-
Company/Organization: If applicable, enter the lead’s associated company.
-
Email Address and Phone Number: Provide contact details for communication.
-
Lead Source: Indicate how the lead was acquired (e.g., website inquiry, referral, trade show).
-
Status: Select the current status (e.g., New, In Progress, Qualified, Disqualified).
-
Industry: Specify the industry if applicable.
-
-
Add Additional Information:
-
Include notes about the lead’s needs, timeline, or any relevant context.
-
-
Save the Lead:
3. Viewing and Editing Leads
Accessing a Lead Record:
-
From the Leads list view, click on the desired lead’s name to open their detailed record.
Editing Lead Information:
-
In the lead record view, click the Edit button at the top-right corner.
-
Update any necessary fields, such as email, status, or notes.
-
Click Save to apply the changes.
4. Qualifying a Lead
Qualifying a lead means assessing their potential to become a customer. To qualify a lead:
-
Open the lead record.
-
Review the lead’s details and interaction history.
-
Update the Status field to reflect their progression (e.g., Converted).
-
If the lead is ready to convert, link them to an account and/or contact or create a new one.
5. Tracking Interactions and Activities
To maintain a comprehensive history of your engagement with a lead:
-
Adding Activities:
-
Logging Notes:
-
Use the stream section to document important conversations or observations about the lead.
-
6. Filtering and Searching Leads
Quickly locate specific leads using the search and filter options:
-
Search Bar:
-
Use the search bar at the top of the Leads list to find a lead by name, company, or email.
-
-
Filters:
7. Converting Leads
Once a lead is qualified, you can convert it into an account, contact, or opportunity:
-
Open the lead record.
-
Click the Convert button.
-
Choose the desired action:
-
Create Account and Contact: Automatically generate an account and contact record based on the lead’s details.
-
Create Opportunity: Link the lead to a new sales opportunity.
-
-
Review and confirm the information, then complete the conversion process.
8. Deleting or Archiving Leads
Deleting a Lead:
-
Deleting permanently removes the lead from the CRM. Use this option carefully.
9. Best Practices for Managing Leads
-
Follow Up Promptly: Timely communication can significantly improve lead conversion rates.
-
Qualify Leads Effectively: Use clear criteria to assess whether a lead is worth pursuing further.
-
Document Interactions: Keep a detailed record of communications and activities to maintain continuity.
-
Segment Leads: Use filters and tags to categorize leads based on their industry, status, or source.
-
Automate Workflows: Set up reminders and automated tasks for follow-ups to ensure no leads fall through the cracks.
Using Opportunities
The Opportunities module in ResellPortal CRM is designed to help you manage and track potential revenue-generating deals. Opportunities represent sales prospects that you’re actively working on, allowing you to monitor progress, forecast revenue, and prioritize efforts effectively. This guide will walk you through the features and best practices for using the Opportunities module.
1. Navigating to the Opportunities Module
-
Log in to your ResellPortal CRM dashboard.
-
Locate the main navigation menu on the left-hand side.
-
Click on Opportunities to access the module.
You’ll see a list view displaying all existing opportunities, including their names, stages, and expected close dates.
2. Creating a New Opportunity
To add a new opportunity:
-
Click the "Create" Button:
-
Fill Out Opportunity Details:
-
Opportunity Name (Required): Provide a descriptive name for the opportunity.
-
Account: Link the opportunity to an existing account.
-
Expected Close Date: Specify the anticipated date for closing the deal.
-
Stage: Select the current stage of the sales process (e.g., Prospecting, Negotiation, Closed-Won, Closed-Lost).
-
Probability: Enter the potential revenue value for this opportunity.
-
Assigned User: Designate a team member responsible for managing the opportunity.
-
-
Add Additional Information:
-
Include notes about the opportunity’s background, client requirements, or key stakeholders. in the description field.
-
-
Save the Opportunity:
3. Viewing and Editing Opportunities
Accessing an Opportunity Record:
-
From the Opportunities list view, click on the desired opportunity’s name to open its detailed record.
Editing Opportunity Information:
-
In the opportunity record view, click the Edit button at the top-right corner.
-
Update any necessary fields, such as stage, expected close date, or amount.
-
Click Save to apply the changes.
4. Tracking Progress Through Sales Stages
The Opportunities module uses stages to track where each deal stands in the sales pipeline. Common stages include:
-
Prospecting: Initial contact or discovery phase.
-
Qualification: Assessing the lead’s needs and fit.
-
Proposal: Presenting solutions or quotes.
-
Negotiation: Finalizing terms and addressing objections.
-
Closed-Won: Successfully closed deals.
-
Closed-Lost: Opportunities that did not result in a sale.
To update the stage:
-
Open the opportunity record.
-
Select the new stage from the Stage dropdown.
-
Save your changes.
5. Adding Activities and Notes
Keep a detailed record of all interactions and activities related to each opportunity:
-
Adding Activities:
6. Searching and Filtering Opportunities
Quickly locate specific opportunities using the search and filter options:
-
Search Bar:
-
Use the search bar at the top of the Opportunities list to find an opportunity by name, account, or stage.
-
-
Filters:
7. Closing Opportunities
When an opportunity reaches its conclusion, mark it as either "Closed-Won" or "Closed-Lost":
-
Open the opportunity record.
-
Update the Stage field to "Closed-Won" or "Closed-Lost." s shown above point 4.
-
Add a note explaining the outcome (e.g., reasons for loss or feedback from the client).
-
Save the record.
8. Best Practices for Managing Opportunities
-
Prioritize High-Value Deals: Focus on opportunities with the highest potential revenue or strategic importance.
-
Regularly Update Stages: Keep pipeline stages current to ensure accurate forecasting.
-
Collaborate: Use the "Assigned User" field to delegate opportunities effectively and maintain accountability.
-
Leverage Insights: Use reporting tools to identify trends and refine your sales strategies.
-
Automate Follow-Ups: Set reminders and workflows to ensure consistent communication with prospects.
Using Activities
The Activities module in ResellPortal CRM allows you to schedule, track, and manage all interactions and tasks related to your business. From emails and meetings to calls and tasks, the Activities module ensures that you stay organized and never miss an important follow-up. The built-in calendar provides a centralized view of your upcoming commitments. This guide will walk you through each component of the Activities section.
1. Navigating to the Activities Module
-
Log in to your ResellPortal CRM dashboard.
-
Locate the main navigation menu on the left-hand side.
-
Click on Activities to access the module.
You will see a categorized list view of emails, meetings, calls, tasks, and other scheduled activities.
2. Managing Emails
Emails are a crucial part of client communication. The CRM allows you to send, receive, and track emails directly within the system.
Sending an Email:
Tracking Emails:
-
Sent and received emails are automatically linked to the associated contact, lead, or opportunity for easy tracking.
-
Use the search bar to find specific emails by subject or recipient.
3. Scheduling and Managing Meetings
Meetings help you maintain direct communication with clients or team members. The Meetings section allows you to create and track all scheduled appointments.
Creating a Meeting:
-
In the Activities module, navigate to the Meetings section.
-
Click the + Create button.
-
Fill out the meeting details:
-
Title: Add a descriptive title for the meeting.
-
Date and Time: Specify the start and end times.
-
Participants: Add attendees from your contacts or team members.
-
Location: Enter the meeting venue or provide a video conferencing link.
-
-
Save the meeting.
Managing Meetings:
-
View upcoming meetings in the Calendar section.
-
Reschedule or update meeting details by opening the meeting record and clicking Edit.
-
Mark meetings as completed once they are finished.
4. Logging and Tracking Calls
Calls are essential for follow-ups and quick resolutions. The Calls section allows you to log both completed and scheduled calls.
Logging a Completed Call:
Scheduling a Call:
-
Follow the same steps as logging a call but set the call status to Scheduled.
-
Assign a reminder to ensure timely follow-up.
5. Managing Tasks
Tasks help you stay on top of to-dos and deadlines. The Tasks section allows you to create, assign, and monitor progress.
Creating a Task:
Tracking Task Progress:
-
Mark tasks as In Progress or Completed as you work through them.
-
Use filters to view tasks by due date, priority, or assigned user.
6. Using the Calendar
The Calendar provides a centralized view of all scheduled activities, including meetings, calls, and tasks.
Accessing the Calendar:
Adding Events to the Calendar:
-
Any meeting, call, or task scheduled in the Activities module is automatically added to the calendar.
-
You can also create events directly in the calendar by clicking on a specific date and time slot.
7. Best Practices for Managing Activities
-
Set Reminders: Use reminders to ensure no activity is missed.
-
Prioritize Tasks: Focus on high-priority items to stay efficient.
-
Document Everything: Keep detailed records of calls, emails, and meetings for future reference.
-
Collaborate: Assign tasks and share meeting schedules with team members to enhance coordination.
-
Use Filters: Leverage filtering options to focus on specific types of activities or timeframes.
E-Sim Data Plans
ResellPortal.com offers flexible and reliable eSIM data plans that provide seamless connectivity across 150+ countries. Whether you need high-speed data for a short trip or an extended period, our plans are tailored to meet your needs.
Features of eSIM Data Plans:
-
Custom Validity
-
High-Speed Data
-
Unlimited Daily Data
-
Hotspot Sharing
-
30-Day Pre-Install Validity
-
No Top-Up
-
Multi-Country Coverage
FAQ
Frequently Asked Questions by Your Clients
Q: Can I use a physical SIM and eSIM together?
A: Yes, on dual SIM devices, you can use both a physical SIM and an eSIM. You can select which SIM to use for cellular data and set the default voice line.
Q: Should I switch on “Data Roaming” when using eSIM?
A: Yes, turn on data roaming for your eSIM and turn off roaming for your home SIM to avoid high charges. Go to “Settings” > “Cellular” > “Data Roaming.”
Q: Can I use more than one eSIM provider when traveling abroad?
A: Yes, iPhones can store up to 10 eSIMs, and Androids can store 5-7 eSIMs. Only one eSIM can be active at a time. Label your eSIMs to avoid confusion.
Q: Can multiple phones scan the same QR code?
A: No, each QR code can be scanned only once and is tied to a unique device ID.
Q: How to use hotspots with eSIM?
A: On iOS, APNs are preconfigured except for Japan, where you need to set the APN to "vmobile.jp." For Android issues, contact customer service for support.
Using Data Plans & Coverage
How to Use Day Pass Plans?
Day Pass plans provide a fixed amount of high-speed data daily and unlimited data at 2G speed after the high-speed allowance is used.
Example:
-
A Europe (30+ areas) 500MB/Day plan for 5 days provides:
-
500 MB/day of high-speed data (4G/LTE/5G)
-
2G speed (255 Kbps - 512 Kbps) after exceeding 500MB
-
Data resets every 24 hours, and this continues for 5 days.
-
Key Features:
-
Hotspot Sharing: Supported
-
Unlimited Daily Data: Fair Usage Policy (FUP) applies
-
Custom Validity: 1 to 365 days
-
Speeds: Up to 5G
-
Pre-Install Validity: 30 days
-
No Top-Up Available
Daily Plan Pricing:
-
Total price: [Number of Days] * [Plan Cost]
-
Days are counted from the first connection and reset at midnight based on a fixed time zone.
APN Settings
APN settings are configured automatically for most devices. Special exceptions apply to Japan for iOS devices.
For iOS (Japan):
-
Go to Settings > Mobile Data > Mobile Data Network.
-
Set APN to
vmobile.jp
. -
Turn on roaming for eSIM.
For Android:
-
APN may need to be configured manually in some cases.
APN in API:
-
APN, PIN, and PUK details are available in the API.
Hotspot Sharing:
-
Supported by default.
Troubleshooting Common eSIM Issues
I Can't Connect to the Internet:
-
Go to Settings > Cellular > Cellular Data.
-
Select the newly purchased eSIM.
-
Ensure Data Roaming is ON.
-
Look for network bars:
-
Bars: Connected to a tower.
-
No Signal: Restart the device to refresh the connection.
-
-
Manually select the network if necessary.
Tips:
-
First-time connection may take up to an hour.
-
Turn off VPN settings.
-
Toggle eSIM ON/OFF.
I Can't Install My eSIM:
-
Ensure your device is unlocked.
-
Verify eSIM compatibility.
-
Ensure a strong internet connection.
-
Confirm the QR code hasn't been used by another device.
Can Users Reinstall a Deleted eSIM?
-
eSIMs CAN be reinstalled from the same QR code used during the initial installation.
-
Users can scan the same QR code to re-add the eSIM profile.
-
Note: QR codes cannot be shared or reused on another device.
Why Can't I Access the Internet Even with Data Left?
-
Data usage updates may not be real-time. Check consumption:
-
Settings > Cellular > Data Consumption.
-
What if I Deleted My eSIM Accidentally?
-
Attempt to reinstall using the original QR code.
-
If reinstallation fails, a new eSIM purchase is required.
Can I Transfer My eSIM to Another Device?
-
Activated eSIM: Not transferable.
-
Non-Activated eSIM: Transferable to a new device.
5G Availability
Checking 5G Availability:
-
Log in to your ResellPortal.com account.
-
Use the RAT column to check the available network status (3G/4G/5G) for each plan and country.
Supported Countries for 5G:
The following countries currently support 5G (subject to change). Always check the latest updates in the portal or API responses.
Country/Region | Network Status |
---|---|
Aaland Islands | 4G/5G |
Argentina | 4G/5G |
Asia (20 areas) | 4G/5G |
Asia-Pacific 6GB 8Days | 4G/5G |
Australia | 4G/5G |
Austria | 4G/5G |
Bahrain | 4G/5G |
Belgium | 4G/5G |
China | 4G/5G |
Croatia | 4G/5G |
Czech Republic | 4G/5G |
Denmark | 4G/5G |
Estonia | 4G/5G |
Europe 40+ Countries | 4G/5G |
France | 4G/5G |
Germany | 4G/5G |
Greece | 4G/5G |
Hong Kong | 4G/5G |
India | 4G/5G |
Italy | 4G/5G |
Japan | 4G/5G |
New Zealand | 4G/5G |
Philippines | 4G/5G |
Singapore | 4G/5G |
Spain | 4G/5G |
United Kingdom | 4G/5G |
United States | 4G/5G |
South Africa | 4G/5G |
Tunisia | 4G/5G |
Brazil | 4G/5G |
Qatar | 4G/5G |
Uzbekistan | 4G/5G |
Refer to the portal/API for the most up-to-date list.
Checking Data Usage
End-User Check:
-
Access the Short URL provided.
-
Click on Check Usage for real-time stats.
Support Channel
For unresolved eSIM issues:
-
Primary Support: Visit contact@resellportal.com
-
Provide ICCID and relevant screenshots for quick troubleshooting.
-
-
Unused eSIM: Cancel the order for a refund.
-
Used eSIM: Contact support for refund assistance.
E-sim Support Devices
Before purchasing or activating an eSIM plan, customers must ensure that their devices are eSIM-compatible. This guide provides resources, tools, and steps to check eSIM compatibility across devices.
1. eSIM Device Support Resources
Customers can use the following references to confirm eSIM support:
-
eSIM Device Support List Google Doc: A comprehensive list of eSIM-compatible devices.
-
GSMA eSIM Devices List: An industry-recognized source for checking eSIM-supported devices.
These lists can be displayed on your website or app for customer reference.
2. In-App eSIM Detection
For a seamless user experience, integrate our Android SDK to detect eSIM capabilities within your mobile app.
-
Learn more about SDK integration on the ResellPortal website or developer documentation.
3. How to Check eSIM Compatibility
On Android Devices:
The steps to check eSIM compatibility on Android devices may vary slightly by model but follow a similar process:
-
Go to Settings.
-
Select Network & Internet.
-
Locate the SIM Card or Mobile Network settings.
-
Check if there is an option to Add a New SIM.
-
If the option exists, your device is likely eSIM-compatible.
-
-
Confirm eSIM support by reviewing the device’s specifications in the manual or manufacturer’s website.
On iPhone Devices:
Most newer iPhone models starting from the iPhone XR support eSIMs. To confirm:
-
Open Settings.
-
Select General.
-
Tap About.
-
Scroll down to locate the EID (Embedded Identification Number).
-
If you see a 32-digit EID number, your iPhone is eSIM-compatible.
-
-
Additionally, check Apple’s official specifications for your device model.
E-Commerce Shop Builder
Activating the E-Commerce Shop Builder Package:
- Go to the Marketplace and select "E-Commerce".
- Select the plan time period: Monthly, Quarterly, Bi-Annually, Annually. Costs are deducted automatically, and low balance disables the package.
- Type the client or company's email and subdomain.
- Click Activate Service. Provisioning occurs within minutes. Check status under "Subscriptions" in your Dashboard.
- Use the Edit icon next to the subdomain to update passwords, upgrade, or disable.
Features of E-Commerce:
- A modern and responsive E-Commerce shop.
- Customize shipping, attributes, and products.
- Add your brand logo to the backend.
- Stripe & PayPal payment methods for checkout.
Set up and configure E-Commerce
Welcome to ResellPortal, provifing the ultimate e-commerce platform for resellers. Whether you’re launching a new store or migrating an existing one, ResellPortal provides all the tools you need to create, manage, and grow a successful online business. This documentation will guide you through setup, configuration, and advanced features to maximize your store’s potential.
1. Setup and Configuration
Creating a Compelling Landing Topic
A strong landing topic is the cornerstone of your online store. Follow these steps to create a topic that engages visitors and drives conversions:
-
Start with setting the menu: Navigate to the "Website Setup" section and choose a 'menu', add the link and title.
-
Sliders and Banners:
-
Upload high-quality images and videos.
-
Include a clear call-to-action (e.g., "Shop Now" or "Learn More").
- Can also add middle topic banners.
-
-
Footer:
-
CMS Topics :
-
Features Activation:
select which features you want to activate for the user section , header section and landing topic section.
Configuring System Settings
Proper system settings ensure your store operates smoothly. Here’s how to configure them:
-
Access System Settings:
-
Go to the "Settings" menu from the dashboard under 'Set up and configuration'.
-
-
System Settings:
-
Regional Settings:
- Billing Settings: Set up You billing information under the system settings tab.
-
Tax Settings:
Pro Tip: Regularly review and update settings to ensure they reflect current business needs.
Setting Up System Currencies
Offering multi-currency options can expand your global reach. Here’s how to set up system currencies:
Pro Tip: Use a reliable currency API for real-time exchange rate updates.
Managing Shipping Options
Streamlined shipping management ensures timely delivery and a positive customer experience.
First Visit to the Shipping Settings:
-
- Visit the 'Shipping' tab under 'Shipping and Logistics' section.
- Choose the shipping method ( Active methods, Delivery Options, Shipping Countries, Shipping states, Shipping Cities)
-
Choose shipping providers and configure flat-rate or weight-based options.
Follow these steps:
-
Set Up Shipping Zones:
-
Define regions or countries you’ll ship to.
-
Assign shipping rates to each zone.
-
-
Configure Shipping Methods:
-
Enable flat-rate, free shipping, or dynamic shipping options based on weight or cart value.
-
Integrate with carriers like FedEx, UPS, or DHL for real-time rates.
-
-
Enable Tracking:
Pro Tip: Offer free shipping for orders above a specific value to encourage larger purchases.
2. Managing Your Online Store
Product Catalog Management
Manage products under the 'Store Management' section in the dashboard. Go to 'Catalog Management' -> 'Products'.
-
Add Products:
-
Organize Products:
- Optimize for SEO:
- Upon adding a product, the SEO and Meta step is important to help optimize your search engine:
- Add meta titles and descriptions.
- Use keywords relevant to your niche.
Order Processing
-
View and manage orders from the "Orders" dashboard under 'Store Management'.
-
Generate invoices and packing slips with one click.
-
Update order status (e.g., Processing, Shipped, Completed).
- Manage Abandoned Carts.
3. Advanced Features
Promotions
- Find 'Coupons; under 'Marketing Tools' -> 'Marketing'.
-
Create discount codes for seasonal sales or special promotions.
-
Set conditions (e.g., minimum order value, applicable categories).
- Create coupons for total or certain products.
Payment Gateway Integration
- Find 'Payment Methods' under 'Setup and Configuration' -> 'Settings'.
-
Connect your store with payment processors like Stripe, PayPal, or Square.
-
Enable multiple payment methods, including credit cards and digital wallets.
Reporting and Analytics
-
under 'Business Performance', Access detailed reports on:
-
Sales performance.
-
Earning reports.
-
Product popularity.
-
-
Use insights to refine your marketing and sales strategies.
4. Support and Troubleshooting
-
Access a dedicated support portal for technical assistance.
-
Browse the FAQ section for solutions to common issues.
-
Submit tickets for advanced troubleshooting.
With ResellPortal E-Commerce Software, you have all the tools you need to build and scale your online store. From intuitive setup and configuration to advanced analytics and branding features, ResellPortal empowers sellers to deliver exceptional shopping experiences. Explore the platform and take your e-commerce business to the next level!
Online Store Management
Welcome to ResellPortal! As a reseller, you have access to advanced tools to help your clients manage their online stores efficiently. This guide covers the essential features and processes for managing the product catalog, creating promotions, and utilizing the file manager to enhance the e-commerce experience for your clients.
1. Managing the Product Catalog
Setting Up Your Catalog
A well-organized product catalog is crucial for showcasing products effectively. Here’s how to set it up:
Pro Tip: Regularly review the catalog to keep categories and products up-to-date.
Adding and Managing Product Variations
Product variations allow you to offer multiple options for a single product, such as sizes, colors, or styles. Here’s how to manage them:
Pro Tip: Use high-quality images for each variation to enhance the customer experience.
2. Creating and Managing Coupons
Promotions are key to driving sales and engaging customers. Follow these steps to create and manage coupons:
-
Access the Coupons Section:
-
Create a New Coupon:
-
Assign Conditions:
-
Activate and Track Coupons:
Pro Tip: Run seasonal campaigns with targeted coupons to attract repeat customers.
3. Using the File Manager
The file manager simplifies the process of uploading and managing media assets for your clients’ online stores. Here’s how to use it:
-
Access the File Manager:
-
Upload Files:
-
Optimize Media Files:
-
Use the built-in editor to resize or crop images before assigning them to products or banners.
-
-
Assign Media to Products:
-
From the product topic, link images or videos stored in the file manager to create engaging visuals.
-
Pro Tip: Regularly audit the file manager to remove unused files and free up storage space.
4. Tips and Best Practices
-
Maintain Consistency:
-
Ensure uniform formatting for product names, descriptions, and images across the catalog.
-
-
Analyze Promotions:
-
Use coupon performance data to refine marketing strategies.
-
-
Use Quality Media:
-
High-resolution images and videos improve user engagement and conversion rates.
-
-
Stay Organized:
-
Keep categories, product variations, and media assets well-structured to enhance navigation and efficiency.
-
By mastering these features, you can provide a seamless and professional e-commerce experience for your clients. ResellPortal empowers resellers with the tools needed to manage product catalogs, run effective promotions, and streamline media management. Explore these capabilities to support your clients and grow your business!
E-Commerce Shop Builder Deployment Guide
This step-by-step guide will help you activate and deploy the E-Commerce Shop Builder for your clients using ResellPortal.com.
1. Access the Resell Portal
2. Locate the E-Commerce Shop Builder Package
-
After logging in, you'll be directed to the dashboard.
-
In the dashboard, go to the Products (Activate Manual or Storefront Auto) section.
-
Search for E-Commerce Shop Builder.
-
Click on the product to view its details (Deploy App).
Step 3. Activate the App Package
-
Within the product details page, click on the Activate or Deploy button.
-
A prompt will appear asking for client-specific information:
-
Client Name: Enter the name of your client.
-
Domain Name: Specify the domain where the shop will be hosted.
-
Plan Selection: Choose the appropriate plan based on your client's needs.
-
-
Confirm the details and proceed with the activation.
4. Configure the E-Commerce Store
-
Once activated, you'll receive access credentials for the client's store.
-
Log in to the store's admin panel using the provided credentials.
-
Set up the store by:
-
Adding products and categories.
-
Configuring payment gateways (e.g., PayPal, Stripe).
-
Setting up shipping methods and tax rules.
-
Customizing the store's theme and layout.
-
5.Launch and Promote the Store
-
After configuration, preview the store to ensure everything is set up correctly.
-
Once satisfied, make the store live.
-
Utilize marketing tools within the platform to promote the store:
-
SEO optimization.
-
Email marketing campaigns.
-
Social media integrations.
-
Support and Resources
-
For any technical assistance, contact the support team via the Resell Portal's support section.
-
Access tutorials and FAQs within the portal to guide you through advanced configurations.
By following these steps, you can efficiently deploy and manage the E-Commerce Shop Builder for your clients. If you need further assistance or have specific questions, feel free to contact us at contact@resellportal.com !
Payment Methods Setup
A Guide for Resellers to Support Clients with Payment Setup
As a reseller, it’s important to understand how your clients can manage payment options in their online stores built with the E-Commerce Shop Builder. This guide will help you walk them through activating and configuring available payment methods in case they need assistance.
Accessing the Payment Methods Section
To help your client manage their store’s payment options, instruct them to:
-
Log in to their store’s Admin Dashboard.
-
Go to:
-
Setup and Configuration
→Settings
→Payment Methods
-
They’ll find a dedicated section where they can enable or disable various payment gateways.
1. Cash On Delivery (C.O.D.)
Cash On Delivery allows customers to pay when the product is delivered. It’s especially useful for clients targeting local buyers or regions where card payments aren’t common.
Client Instructions:
-
Locate the Cash On Delivery (C.O.D.) section
-
Toggle the “Activate Cash On Delivery” switch ON or OFF as needed
-
Once activated, this option will appear during checkout
Tip for You (the Reseller): If a client says COD isn’t showing, confirm it’s toggled ON and saved.
2. Stripe Integration
Stripe enables online payments via credit or debit card. Your client will need a Stripe account to activate this.
Client Instructions:
-
In the Stripe section, toggle the Activate Stripe switch ON
-
Enter their:
-
Stripe Publishable Key
-
Stripe Secret Key
-
-
Click Save
How They Get the Keys:
-
From their Stripe Dashboard
-
Go to Developers → API Keys
-
Copy and paste the appropriate credentials
Tip for You: Ensure they are using Live keys for production and not Test keys unless they are testing.
3. PayPal Integration
PayPal allows users to pay securely using their PayPal account or linked bank/card.
Client should:
In the PayPal section,
How They Get the Credentials:
-
From the PayPal Developer Portal
-
Go to Dashboard > My Apps & Credentials
-
Select or create an app to retrieve:
-
Client ID
-
Secret Key
-
Tip for You: If PayPal isn’t working, confirm they’ve selected the Live environment and not Sandbox by mistake.
Saving Changes
Remind your client that after making any updates:
-
They must click the Save button at the bottom of the topic
-
A confirmation will appear, and changes will reflect on the checkout topic
Common Troubleshooting Tips for You
Issue | Possible Solution |
Payment option not showing | Ensure it’s toggled ON and saved |
Client unsure where to get API keys | Point them to Stripe/PayPal developer dashboard |
Transactions not working | Check if they’re using test vs. live credentials |
COD not available | Confirm that no shipping restrictions block it |
Quick Recap
Payment Method | Requires Setup | When to Use |
---|---|---|
Cash On Delivery | No API needed | For local or offline-friendly markets |
Stripe | Yes – API Keys | For debit/credit card transactions |
PayPal | Yes – Client ID/Secret | For global, trusted payments |
Final Note for Resellers
By understanding how each method works, you can confidently support your clients when they:
-
Launch a new store
-
Ask for help with payment configuration
-
Encounter checkout/payment issues
By correctly managing these payment methods, Clients ensure their customers can pay with the method that suits them best — increasing trust and reducing cart abandonment.
Need help? Contact your support team through the ResellPortal dashboard for assistance-> Support-> open ticket or contact us at contact@resellportal.com.
3rd Party API Integrations
As a reseller, it’s essential to understand how your clients can use 3rd Party API integrations to enhance their e-commerce performance. The E-Commerce Shop Builder includes built-in tools to connect to Google Analytics, Facebook Pixel, and Twilio WhatsApp, giving clients more control over tracking, advertising, and user engagement.
This guide walks you through each available API integration, what it does, and how your clients can set it up — so you’re prepared to assist if needed.
Where to Find It
To access these settings, your client must go to:
-
Setup & Configuration
→Settings
→3rd Party API
From there, they’ll see the following sections:
1. Google Analytics Integration
What It Does:
-
Tracks website traffic and visitor behavior
-
Provides insights into product views, bounce rates, time on site, and more
-
Helps clients make data-driven decisions
What Clients Need:
Setup Process:
-
Enter the Tracking ID into the Google Analytics field
-
Toggle “Activate Google Analytics” ON
-
Click Save
Your Role as a Reseller:
-
Help clients locate their GA ID via their Google Analytics account
-
Confirm the ID is properly formatted
-
Make sure they click Save after toggling ON
2. Facebook Pixel Integration
What It Does:
-
Tracks user actions like product views, add-to-cart, and purchases
-
Measures Facebook ad effectiveness
-
Enables retargeting and custom audience building
What Clients Need:
-
A Facebook Pixel ID from their Meta Business Suite
Setup Process:
Your Role as a Reseller:
-
Help them find their Pixel ID in Meta Events Manager
-
Explain what Pixel can track and why it matters
-
If the pixel isn’t working, check for browser blockers or confirm it's added to the live theme
3. Twilio WhatsApp Notifications
What It Does:
-
Sends automated WhatsApp messages to users after they register
-
Helps confirm signups instantly and adds a personalized experience
-
Boosts trust and engagement via mobile messaging
What Clients Need:
-
Twilio SID
-
Twilio Auth Token
-
WhatsApp-Enabled Phone Number (from their Twilio account)
Setup Process:
Your Role as a Reseller:
-
Guide clients through their Twilio Console to retrieve credentials
-
Confirm the number used is WhatsApp-enabled and approved by Twilio
-
Advise clients on message tone and content (some platforms support basic customization)
Common Questions You May Get
Questions | What to Check |
My analytics aren't showing any data. | Ensure GA is active and the tracking ID is correct |
My Facebook ads aren’t tracking conversions. | Confirm Pixel is active and installed before <body> tag |
No WhatsApp messages are being sent. | Check Twilio credentials and verify phone number setup |
Summary
API Tool | Purpose | Client Needs | Notes |
Google Analytics | Website traffic and behavior tracking | GA Tracking ID | Requires Google Analytics setup |
Facebook Pixel | Ad tracking and retargeting | Facebook Pixel ID | Tied to Meta Business account |
Twilio WhatsApp | Messaging on user registration | SID, Token, Twilio Number | WhatsApp API must be active |
Final Advice for Resellers
-
Familiarize yourself with each platform’s basic dashboard (Google, Meta, Twilio)
-
Keep a generic example or test account ready for walkthroughs
-
Encourage clients to test integrations in a staging store (if available)
-
Always remind them to click Save after any changes — the most common oversight!
Website Builder
Activating the web builder Package:
- Go to the Marketplace and select "Website Builder".
- Select the plan time period: Monthly, Quarterly, Bi-Annually, Annually. Costs are deducted automatically, and low balance disables the package.
- Type the client or company's email.
- Click Activate Service. Provisioning occurs within minutes. Check status under "Subscriptions" in your Dashboard.
Website Builder Features:
- AI Text & Image Generation
- Fully Customize Elements
- Connect Custom Domain
- 45+ Prebuilt Templates
Using Web Builder
Welcome to ResellPortal, our powerful website builder platform designed for resellers. With its robust branding capabilities and user-friendly tools, ResellPortal empowers you to offer custom website building solutions under your own brand. This documentation provides a detailed guide to help you manage your clients and maximize the platform’s features.
1. Key Features for Sellers
Branding and White-Labeling
-
Customize the platform with your branding, including:
-
Logo and color scheme.
-
Custom domain for your portal (e.g., builder.yourbrand.com).
-
-
Ensure a seamless experience for your clients, making ResellPortal appear as your proprietary solution.
User Account Management
-
Create and manage user accounts for your clients.
-
Assign roles and permissions to control access levels.
Client Dashboard Overview
-
Header Features:
-
Client’s username with access to settings, light/dark mode, and logout options.
-
Tabs for projects, branded domains, and notifications.
-
-
Monitor client activity, site creation, and usage statistics.
Domain Management
-
Help clients connect and manage their domains with step-by-step guidance.
-
Generate and provide A records for domain configuration.
2. Project Management
Setting Up Default Workplaces
-
Define default workplaces for streamlined client onboarding.
-
Create predefined categories to organize client projects effectively.
Adding and Managing Client Sites
Template Library Customization
-
Customize the template library to include designs relevant to your target audience.
-
Add new templates or remove default options to align with your branding.
3. Advanced Features
Analytics and Insights
-
Access usage statistics and insights to monitor:
-
Number of active sites.
-
Template preferences.
-
Client engagement levels.
-
-
Use data to improve client offerings and identify growth opportunities.
Monetization Options
-
Offer tiered pricing plans for your clients based on site features or storage.
-
Upsell additional services like domain registration, hosting, or SEO optimization.
Support Tools for Sellers
-
Built-in support chat for real-time assistance.
-
FAQ and resource library for troubleshooting common issues.
-
Automated ticketing system to manage client queries efficiently.
4. Getting Started
Onboarding Clients
-
Create an account for your client using the User Account Management tool.
-
Provide a walkthrough of the dashboard and its features.
-
Assist with the initial setup of their workplace and first website.
Setting Up Branded Domains
6. Frequently Asked Questions
a. How do I customize the platform with my branding?
Use the white-labeling settings in the admin panel to upload your logo, define your color scheme, and set up a custom domain for your portal.
b. Can I add my own templates to the library?
c. How do I manage billing for my clients?
ResellPortal offers integrated billing options or allows you to connect your payment gateway for managing subscriptions and one-time payments.
d. What support options are available for sellers?
You can access real-time chat, a detailed FAQ section, and a ticketing system to address client issues efficiently.
ResellPortal provides the tools and flexibility you need to build a successful web building business. By leveraging its advanced features, branding capabilities, and intuitive client management tools, you can grow your business and deliver exceptional value to your clients. Explore the platform and start creating amazing websites today!
About Interface
Welcome to the ResellPortal Web Builder, an intuitive and robust platform designed for building and customizing web pages effortlessly. This document provides an in-depth guide to the core features of the platform, focusing on:
-
Keybinds
-
Inspector Overview
-
WYSIWYG Editor Overview
-
Code Editors Overview
1. Keybinds
Keybinds allow you to quickly perform actions within the ResellPortal Web Builder, speeding up your workflow and improving efficiency. Below is a list of essential keybinds:
Action | Key Combination |
---|---|
Save Changes | Ctrl + S (Windows) / Cmd + S (Mac) |
Undo | Ctrl + Z / Cmd + Z |
Redo | Ctrl + Y / Cmd + Y |
Copy | Ctrl + C / Cmd + C |
Paste | Ctrl + V / Cmd + V |
Delete | Del |
Preview | Ctrl + P / Cmd + P |
Toggle Code Editor | Ctrl + E / Cmd + E |
Tips for Using Keybinds
-
Use
Shift
with arrow keys to select multiple elements quickly. -
Combine
Ctrl + Scroll
orCmd + Scroll
to zoom in and out of your workspace.
2. Inspector Overview
The Inspector is a powerful tool that allows you to fine-tune every aspect of your design. It’s divided into key sections:
Structure
-
Displays the hierarchy of your web elements in a collapsible tree structure.
-
Easily select, reorder, or delete elements within your page.
Properties
-
Adjust element-specific settings such as size, color, font, and alignment.
-
Dynamically update the look and feel of your design in real time.
Actions
-
Bind interactive actions to elements (e.g., on-click, hover).
-
Create dynamic behaviors with minimal coding.
Advanced Settings
-
Modify CSS properties directly.
-
Add custom attributes to extend functionality.
Pro Tips
-
Use the search bar within the Inspector to quickly locate properties.
-
Right-click on any element in the tree structure for additional options.
3. WYSIWYG Editor Overview
The What You See Is What You Get (WYSIWYG) Editor offers a visual editing experience where you can build and modify web pages as they appear to users.
Features
-
Drag-and-Drop: Add images, text, buttons, and other elements with ease.
-
Inline Editing: Double-click on text elements to edit content directly.
-
Alignment Guides: Snap elements into place for pixel-perfect positioning.
-
Live Preview: See real-time updates as you make changes.
Toolbar Options
-
Text Formatting: Adjust font, size, weight, and color.
-
Element Styling: Add borders, shadows, and background colors.
-
Layouts: Create columns, rows, and grids with responsive settings.
-
Assets: Upload and manage images, videos, and other files directly in the editor.
Pro Tips
-
Use the "Duplicate" option in the context menu for quick layout replication.
-
Group elements to move or style them together.
4. Code Editors Overview
For advanced users, the ResellPortal Web Builder includes powerful code editors for HTML, CSS, and JavaScript. These editors provide full control over your website’s structure and functionality.
HTML Editor
-
Modify the structural components of your web page.
-
Use syntax highlighting and auto-completion to speed up coding.
CSS Editor
-
Fine-tune the styles and layouts with detailed control.
-
Supports live previews for instant feedback on your changes.
JavaScript Editor
-
Add interactive functionality to your web pages.
-
Use built-in debugging tools to identify and fix issues quickly.
Common Features Across Editors
-
Syntax Highlighting: Enhances readability and reduces errors.
-
Find and Replace: Quickly locate and update code.
-
Split View: Edit code while viewing the live design.
Pro Tips
-
Use comments (
/* */
for CSS,//
for JS) to organize your code. -
Save reusable code snippets for future projects.
The ResellPortal Web Builder is designed to cater to both novice and advanced users. Whether you’re leveraging the simplicity of the WYSIWYG Editor or diving into the intricacies of the Code Editors, this platform empowers you to create stunning, functional websites efficiently. With tools like Keybinds and the Inspector at your disposal, you have everything you need to streamline your workflow and bring your vision to life.
AI Business Tools
The AI Business Tool App is a comprehensive solution designed to give your clients access to advanced AI-powered features that can boost productivity, enhance customer engagement, and streamline daily operations. This chapter provides detailed, step-by-step documentation on how resellers can deploy and manage the AI Business Tool for their clients through the ResellPortal.com platform. From activation to setup, you’ll find everything you need to successfully offer this cutting-edge service.
Activating AI Business Tool
The AI Business Tool is a powerful suite available to all resellers through the ResellPortal.com dashboard. It provides your clients with cutting-edge AI capabilities to enhance their business operations.
About the AI Business Tool
This app includes:
-
AI-Powered Content Generation – Create articles, social posts, emails, and more.
-
AI Image Generation – Generate visuals for marketing, branding, or web use.
-
Personal AI Business Assistant – A virtual assistant to streamline tasks and support decision-making.
-
AI Live Chatbot – Engage website visitors with a smart, real-time AI chatbot.
Steps to Activate the AI Business Tool App
1. Login to Your Dashboard
Log in to your reseller account on ResellPortal.com using your credentials.
2. Ensure Your Balance is Topped Up
Make sure you have sufficient credit in your account. The activation process requires available balance to proceed.
3. Navigate to the 'Activate (Manual)' Section
From your dashboard sidebar or main menu, go to "Activate (Manual)". This section allows you to deploy apps manually for clients.
4. Search for "AI Business Tool"
In the search bar, type AI Business Tool and click on Deploy app when it appears.
5. Select a Subscription Plan
On the activation page, choose your preferred subscription interval:
6. Enter Client/Company Email
In the Client Detail section, enter the client’s or company’s email address. This is the email where access details and onboarding instructions will be sent.
7. Activate the Service
Click Activate Service to finalize the deployment. Once confirmed, an email with setup details and next steps will be sent directly to your client's email.
What Happens Next?
Your client will receive an email with:
-
Login or access details for their AI Business Tool dashboard.
-
Instructions to begin using the app features.
-
Support contact information in case they need help.
Understanding the AI Writer Tool
The AI Writer is one of the most essential tools available in the AI Business Tool suite, and as a reseller, it's important you understand how it works so you can confidently explain and support it for your clients.
This guide will walk you through the tool’s core functionality, how templates are created, and what kinds of outputs your clients can expect—so you’re ready to answer questions, demo the tool, or assist with setup.
What is the AI Writer?
The AI Writer allows users to generate a wide range of written content using AI. It's commonly used by businesses, marketers, agencies, and content creators for:
-
Blog posts and articles
-
Product descriptions
-
Email marketing content
-
Ad copy
-
Social media captions
It speeds up content creation, supports multiple tones and formats, and saves users time.
Where to Find It
Once your client logs in to their AI dashboard (after activating the AI Business Tool), they'll find AI Writer in the left-hand sidebar. Clicking it brings them to a dashboard where they can:
-
Browse prebuilt templates by category (like blog, social, ecom, etc.)
-
Use shortcuts for common content tasks
-
Create their own custom template tailored to their brand or use case
Understanding Template Creation (For Custom Use)
If your client wants to create a custom writing flow, here's what they’ll need to do—and what you should understand in case they ask:
Step 1: Template Details
They’ll enter:
-
Template Title – The name of the content generator
-
Template Description – What the template is used for
-
Icon (SVG) – Visual branding; pulled from sites like Tabler Icons
-
Template Color – Color code for visual grouping
Step 2: Input Groups
Here, clients define what info they’ll input before generating content.
Each input includes:
-
Input Type – Text field, dropdown, etc.
-
Input Name – What the field is called (e.g., “Product Name”)
-
Input Description – A short instruction or hint
This helps structure the content prompts dynamically.
Step 3: Prompt Setup
The “Prompt” is what powers the AI’s response. Clients will:
-
Use their input fields inside the prompt using placeholders like
{{Product Name}}
-
Write a full prompt like:
-
Click Save to finalize the template
Note for Resellers: The better the prompt, the better the result. Encourage clients to be specific with tone, audience, and purpose.
Types of Content Clients Can Generate
Once a template is saved, clients can generate:
-
Full blog posts or outlines
-
Marketing emails
-
Short ads and taglines
-
SEO meta descriptions
-
Product pages
-
Captions for social media
Key Benefits to Highlight to Clients
-
Saves time on repetitive writing tasks
-
Maintains consistent tone and style with custom templates
-
Works for multiple industries (retail, coaching, SaaS, etc.)
-
Scales content production without hiring writers
Pro Tips (You Can Share With Clients)
-
Use prompts like:
"Write a 300-word article in a friendly tone about {{Topic}}."
-
Encourage them to start with existing templates and modify them
-
Help them define a Brand Voice template for consistency
Common Questions Clients May Ask You
Question | Answer |
Can I use my own writing format? |
Yes, use the “Create Template” option. |
Can I control the tone of writing? | Yes, include tone instructions in the prompt. |
Where do I get the icon SVG? | From sites like Tabler Icons. |
Can I reuse templates? | Yes, templates are saved and can be reused or edited. |
What if the AI writes something off-brand? | Adjust the prompt or create a clearer custom template. |
Support Tips for Resellers
-
If a client has trouble generating content, check if their prompt is too vague.
-
If they can’t save a template, ensure all required fields are filled.
-
If something breaks, advise them to refresh the page or relogin.
Core AI Business Tools
This guide provides detailed insights into the most essential tools within the AI Business Tools platform. As a reseller, understanding how each tool works, how clients can use them, and the benefits they provide will help you deliver better support and drive client success.
1. AI Chat / AI Bots
Overview
AI Chat (also referred to as AI Bots) is the main conversational AI feature in the platform. It enables businesses to create intelligent, natural-language bots that can respond to customer inquiries, assist with tasks, and offer 24/7 support.
Benefits
-
Automates customer service and reduces response time.
-
Acts as a virtual assistant for both customer-facing and internal operations.
-
Collects leads, answers FAQs, and engages users proactively.
Usage
-
Found in the left-hand menu of the AI Business Tool dashboard.
-
Opens with a default AI bot ready for use.
-
Users can press + New to create a custom bot.
-
This redirects to the AI Writer tool.
-
In AI Writer, users define the bot’s behavior via a custom template (includes name, tone, greeting, and knowledge sources).
-
Training Tips
-
Upload FAQs, policy documents, or product info.
-
Add URLs the bot can reference.
-
Create detailed custom prompts that set the tone and role of the bot.
Use Cases
-
Customer support bot for a product or service website.
-
Lead qualification bot for landing pages.
-
Internal HR or onboarding assistant.
2. AI Image / AI Chat Image
Overview
AI Image tools allow users to generate visuals from text prompts. The Chat Image version provides a conversational experience where users describe what they need, and the AI creates the image accordingly.
Benefits
-
Quickly generates unique images for marketing, branding, or content.
-
Eliminates the need for graphic design skills.
-
Allows for high customization through natural language.
Usage
-
Accessible from the left-hand menu as AI Image or AI Chat Image.
-
Opens with a default image generator bot for instant use.
-
Pressing + New takes the user to AI Writer to create a custom chatbot-style image generator.
-
There, they define the prompt logic, tone, and inputs that guide image creation.
-
How It Works
-
Users type a description like: “A futuristic city skyline at sunset in cyberpunk style.”
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The AI processes the input and generates a relevant image.
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Prompts can include style (realistic, cartoon, 3D), color, lighting, and subject.
Limitations
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Generated images are based on input; vague prompts may lead to irrelevant outputs.
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Some detailed or niche requests may not render accurately.
Use Cases
3. AI Editor / AI Re-Writer
Overview
These tools are designed to enhance, rewrite, or clean up existing content. The Editor makes fine-tuned improvements, while the Re-Writer allows for full content transformation.
Benefits
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Improves grammar, structure, and flow.
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Adapts content tone for different audiences.
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Useful for repurposing content across platforms.
Usage
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Found on the left-hand side under AI Editor or AI ReWriter.
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Users paste their content into the editor.
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Select from modes such as:
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Grammar Fix
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Simplify
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Expand or Condense
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Rewrite in new tone
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Example
Before:
Our company has a number of offerings and solutions in a diverse range of industries.
After (simplified):
We offer solutions for many different industries.
Use Cases
-
Marketers polishing web copy
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Content creators rewriting for SEO
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Agencies adapting content to fit client brand voices
4. AI Detector & AI Plagiarism
Overview
These tools help users assess content originality and determine if a piece of writing is AI-generated or plagiarized. This is critical for agencies, writers, and businesses concerned about authenticity.
Benefits
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Ensures content meets originality standards.
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Helps avoid SEO penalties and legal issues.
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Detects misuse or over-reliance on AI content.
Usage
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Found in the AI Business Tool dashboard under AI Detector and AI Plagiarism.
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Users paste in the content they want to scan.
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The tools provide:
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An originality score
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AI content probability (from the detector)
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Sources or matches found online (from plagiarism tool)
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Use Cases
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Agencies reviewing freelancer submissions
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Businesses publishing blog or web content
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Educators checking academic writing
Note: If users need to rewrite content flagged by either tool, they can use the AI Re-Writer to improve or humanize the material.
Workflow Integration: Why “+ New” Redirects to AI Writer
Across several tools—AI Chat, AI Chat Image, and others—the + New button redirects users to the AI Writer. This is because the Writer tool is used as the core engine for creating custom templates, prompts, and logic. From there, other tools like Chat Bots or Image Generators pull the structure and use it to deliver personalized experiences.
As a reseller, it's helpful to explain this to clients who may be confused by the redirection. It’s part of a flexible system that allows deep customization through prompt-based templates.
Feature Enhancer Tools
These tools add advanced functionality to the AI Business Tool suite. While they may serve more specific needs, they offer immense value for clients working in media, technical, or professional environments.
As a reseller, your role is to understand the purpose, usage, and benefits of each tool so you can identify when a client might need them and provide effective onboarding.
1. AI File Chat
Overview
AI File Chat allows users to upload a document and interact with it conversationally. The AI can answer questions, summarize content, extract details, or explain complex sections—based entirely on the file provided.
Ideal For
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Contracts, reports, and whitepapers
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Training manuals or policy documents
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Research papers or legal documents
Usage
Notes for Resellers
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Ensure clients use clear, well-formatted documents for best results.
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Recommend using the tool for internal knowledge access, policy lookup bots, or sales document breakdowns.
2. AI Vision
Overview
AI Vision lets users upload images (such as scanned documents, receipts, or screenshots) and extract information from them. This tool acts as a visual data reader powered by AI.
Ideal For
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Reading receipts or invoices
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Scanning handwritten notes
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Extracting data from images of forms, tables, or IDs
Usage
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Access AI Vision from the sidebar.
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Upload an image (JPG, PNG, or PDF).
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Ask questions like:
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“What’s the total on this receipt?”
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“Extract the name and ID from this form.”
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“Summarize the content of this image.”
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Notes for Resellers
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Explain that this tool works best with clear, high-resolution images.
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It’s especially useful for clients in admin-heavy industries or those dealing with scanned docs.
3. AI Voice Tools
This includes multiple audio-focused features:
a. AI Voiceover
Generates natural-sounding voice narration from written text.
Useful for explainer videos, training content, product demos.
b. AI Speech to Text
Converts spoken audio into written text.
Ideal for transcribing meetings, interviews, podcasts.
c. AI Voice Clone
Allows users to create a custom AI voice based on sample audio.
Used to personalize content, create virtual assistants, or maintain a consistent brand voice.
d. AI Voice Isolator
Cleans up audio by removing background noise and isolating speech.
Great for improving podcast, webinar, or video audio quality.
Usage (General Flow for All Voice Tools)
Notes for Resellers
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Suggest these tools to creators, marketers, course developers, and podcasters.
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Highlight that they remove the need for hiring voice talent or transcription services.
4. AI Code
Overview
AI Code is designed for developers or technically-inclined users. It can write, review, and improve code snippets in various languages, making it a smart assistant for programming tasks.
Ideal For
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Software developers
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Startups building MVPs
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Technical support or IT teams
Supported Languages
Includes (but not limited to):
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Python, JavaScript, PHP, HTML/CSS
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Java, C#, C++, SQL
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Bash, Go, Ruby, TypeScript
Usage
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Go to AI Code in the dashboard.
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Enter a prompt like:
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“Create a responsive navbar in HTML and CSS.”
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“Write a Python script that checks if a number is prime.”
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“Optimize this SQL query for speed.”
-
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Review the output and copy into a development environment.
Safety Tips
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Always review and test the output before deployment.
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Avoid using it for sensitive code (authentication, encryption, etc.) without human oversight.
Notes for Resellers
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Position this as a productivity tool for teams with limited developer resources.
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It can also assist non-technical users in generating web elements or basic automation scripts.
Summary for Resellers
Tool |
Great For | Key Benefit |
AI File Chat | Admins, legal, HR | Quick info from documents |
AI Vision | Ops, finance, logistics | Data extraction from images |
AI Voice Tools | Creators, marketers | Fast audio production & cleanup |
AI Code | Developers, startups | Code generation & assistance |
As a reseller, you don’t need to master every technical detail—but knowing who each tool is for, how it’s used, and what problems it solves makes you a trusted advisor for your clients.
Let me know if you’d like a simplified version for a sales brochure or client pitch deck.
Specialized Tools (Audience-Specific)
This section covers advanced and niche tools within the AI Business Tools suite. These tools are not meant for every client, but when matched with the right audience—such as creators, content agencies, marketers, or developers—they can deliver serious value.
Your role as a reseller is to identify the right fit and guide clients in adopting these tools when needed.
1. AI Video to Video
Overview
This tool enables AI-based visual transformation of videos—changing styles, filters, or motion effects using a base video. It’s ideal for creative professionals who want to repurpose or stylize content.
Ideal Clients
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Video editors
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Content creators and YouTubers
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Marketing teams creating branded visuals
Key Notes
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Requires high processing power—results may take longer.
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Users can upload short clips and apply visual modifications (e.g., cartoon filter, cinematic style, animated textures).
-
Video length and size limitations may apply.
Reseller Tip
Pitch this tool to agencies and influencers who already produce video content and want to make it stand out without manual editing.
2. AI RSS
Overview
This tool connects to RSS feeds and uses AI to either generate content based on feed topics or summarize feed articles.
Ideal Clients
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News aggregators
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Blog curators
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Social media managers
Use Cases
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Auto-generating daily summaries from tech blogs
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Creating tweet-sized updates from industry feeds
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Repurposing feed content into newsletter format
Reseller Tip
This is useful for content creators who need to stay ahead of trends or generate fast summaries of industry news.
3. AI Web Chat
Overview
AI Web Chat lets users add an AI chatbot directly to their website. It engages with visitors, answers questions, and captures leads—similar to a live chat but fully automated.
Installation
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Go to AI Web Chat in the dashboard.
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Customize the bot (name, tone, greeting).
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Generate the embed script.
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Paste the script into the client’s website HTML (usually in the
<body>
or via CMS integration). -
Save and test the bot live.
Customization Options
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Set offline hours and fallback email
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Add styling to match the site
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Choose the knowledge base and tone
Reseller Tip
Ideal for small businesses without a full-time support team. Great for e-commerce, booking services, and SaaS websites.
4. AI Article Wizard
Overview
A step-by-step guided content creation tool, perfect for clients who need structured writing assistance. It simplifies the writing process compared to the full AI Writer.
Ideal Clients
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Blog writers
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Content marketers
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Beginners unfamiliar with prompts
How It Works
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The wizard guides the user through stages: topic → outline → sections → full article
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Each step includes suggestions to speed up the process
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The final output is a complete draft that can be edited or exported
Reseller Tip
Recommend this tool to solo entrepreneurs or teams that want fast blog content but aren’t confident writing from scratch.
5. AI Music
Overview
Generates original AI-composed music based on mood, genre, and style. Completely royalty-free and ideal for background music, intros, or content production.
Ideal Clients
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YouTubers
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Podcasters
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Game developers
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Video creators
Customization Options
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Select genre (ambient, electronic, cinematic, etc.)
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Set duration and tempo
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Choose emotional tone (calm, upbeat, dramatic)
Reseller Tip
If your clients create video content or stream, this tool gives them easy access to unique music without needing a composer or worrying about copyright.
6. Brand Voice
Overview
This tool lets users train the AI to mimic a specific tone of voice—ideal for maintaining brand consistency across all content.
Ideal Clients
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Marketing agencies
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Brands with defined voice/tone
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Teams producing content for multiple clients
How It Works
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Upload writing samples or provide detailed tone descriptions.
-
AI analyzes sentence structure, word choice, and rhythm.
-
The model can now generate future content using this same tone.
You can add new company , type in all required details then generate.
Reseller Tip
Use this to help clients build a custom AI content assistant that sounds exactly like their brand. Great for agencies with multiple brand profiles.
Final Tips for Resellers
Tool | Best For | Key Reseller Insight |
AI Video to Video |
Content creators | Emphasize unique video styling |
AI RSS | Bloggers/news curators | Position as time-saver for news feeds |
AI Web Chat | E-commerce, service sites | Easy automation for visitor engagement |
AI Article Wizard | Beginners/bloggers | Simpler alternative to full AI Writer |
AI Music | YouTubers, podcasters | Original music without licensing issues |
Brand Voice | Agencies, established brands | Consistent voice across large content volumes |
Not every client will need these tools, but when they do, these features can set you apart as a reseller offering advanced, niche capabilities.
Plugin & Theme White Label
The 1500+ Plugin & Theme White Label Pack is a powerful feature available through ResellPortal.com, designed to give resellers a competitive edge by offering an extensive library of premium WordPress plugins and themes under their own brand. With this white label solution, resellers can generate a unique license key and custom-branded plugin for each client website. Once installed, users can access and install over 1500 plugins and themes directly from their WordPress dashboard. The system also ensures seamless automatic updates, making it a hands-free, value-added service for both resellers and their clients.
Installing and Using the White Label Plugin on WordPress
After generating the white-labeled plugin in ResellPortal and receiving the ZIP file by email from Buy Applications, the next step is to install it on your client’s WordPress site. This section walks you through the full installation and activation process, as well as what to expect once it's live.
Step 1: Download the Plugin ZIP File
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Check your email inbox (the one linked to your reseller account).
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Look for an email from us with the subject line including your plugin name.
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Download the attached ZIP file — this is your custom-branded plugin.
Step 2: Install the Plugin on WordPress
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Log in to your WordPress admin dashboard (yourwebsite.com/wp-admin).
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In the left-hand navigation menu, click on Plugins → Add New.
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At the top of the screen, click the “Upload Plugin” button.
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Click “Choose File”, select the ZIP file you received via email, and then click “Install Now”.
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Wait for the upload and installation to complete.
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Once done, click the “Activate Plugin” button that appears.
✅ You should now see your white-labeled plugin appear in the left navigation bar of the dashboard, using the custom name, logo, and description you configured earlier in ResellPortal.
Step 3: Access the Plugin Dashboard
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Click on the newly added plugin in the WordPress sidebar.
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You’ll be taken to the plugin’s custom dashboard screen.
Here you’ll see:
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Your custom branding: Plugin name, logo, author name, and description.
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A table interface listing over 1500+ WordPress plugins and themes available for installation.
Step 4: Download Plugins & Themes
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From the dashboard table, browse or search for the plugin/theme you want to install.
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Each item includes a download button, version info, and a brief description.
-
Click “install” on any item to instantly install it into your WordPress environment.
🛠 These downloads come with automatic update support, powered by the licensing engine activated via ResellPortal.
Notes for Resellers
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The plugin only works on the domain it was generated for.
-
You can manage licenses and branding anytime from your ResellPortal dashboard under the Subscriptions tab.
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Updates for the 1500+ items are automatically pulled in as long as the subscription remains active.