Using Data Plans & Coverage

How to Use Day Pass Plans?

Day Pass plans provide a fixed amount of high-speed data daily and unlimited data at 2G speed after the high-speed allowance is used.

Example:
Key Features:
Daily Plan Pricing:

APN Settings

APN settings are configured automatically for most devices. Special exceptions apply to Japan for iOS devices.

For iOS (Japan):
  1. Go to Settings > Mobile Data > Mobile Data Network.

  2. Set APN to vmobile.jp.

  3. Turn on roaming for eSIM.

For Android:
APN in API:
Hotspot Sharing:

Troubleshooting Common eSIM Issues

I Can't Connect to the Internet:
  1. Go to Settings > Cellular > Cellular Data.

  2. Select the newly purchased eSIM.

  3. Ensure Data Roaming is ON.

  4. Look for network bars:

    • Bars: Connected to a tower.

    • No Signal: Restart the device to refresh the connection.

  5. Manually select the network if necessary.

Tips:

I Can't Install My eSIM:
  1. Ensure your device is unlocked.

  2. Verify eSIM compatibility.

  3. Ensure a strong internet connection.

  4. Confirm the QR code hasn't been used by another device.

Can Users Reinstall a Deleted eSIM?

Why Can't I Access the Internet Even with Data Left?
What if I Deleted My eSIM Accidentally?
Can I Transfer My eSIM to Another Device?

5G Availability

Checking 5G Availability:
Supported Countries for 5G:

The following countries currently support 5G (subject to change). Always check the latest updates in the portal or API responses.

Country/Region Network Status
Aaland Islands 4G/5G
Argentina 4G/5G
Asia (20 areas) 4G/5G
Asia-Pacific 6GB 8Days 4G/5G
Australia 4G/5G
Austria 4G/5G
Bahrain 4G/5G
Belgium 4G/5G
China 4G/5G
Croatia 4G/5G
Czech Republic 4G/5G
Denmark 4G/5G
Estonia 4G/5G
Europe 40+ Countries 4G/5G
France 4G/5G
Germany 4G/5G
Greece 4G/5G
Hong Kong 4G/5G
India 4G/5G
Italy 4G/5G
Japan 4G/5G
New Zealand 4G/5G
Philippines 4G/5G
Singapore 4G/5G
Spain 4G/5G
United Kingdom 4G/5G
United States 4G/5G
South Africa 4G/5G
Tunisia 4G/5G
Brazil 4G/5G
Qatar 4G/5G
Uzbekistan 4G/5G

Refer to the portal/API for the most up-to-date list.

Checking Data Usage

End-User Check:
  1. Access the Short URL provided.

  2. Click on Check Usage for real-time stats.

Support Channel

For unresolved eSIM issues:


Revision #6
Created 17 December 2024 04:40:28 by Admin
Updated 7 January 2025 06:42:15 by Admin