Using VPN for Windows

Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Windows  platform:

1200px-Icon-windows_os.svg-removebg-preview (1).pngDownload for Windows

Step 1: Download the VPN Client

  1. Click on the Download Link:

  2. Save the File:

    • Once you click on the link, your browser will prompt you to either Open, Save, or Save As. Choose the Save option.
    • Select a folder where you want to save the installer file (e.g., Desktop or Downloads folder).
  3. Wait for the Download to Complete:

    • Wait for the download to finish before proceeding to the installation step.

Step 2: Install the VPN Client

  1. Locate the Downloaded File:

    • Navigate to the folder where you saved the downloaded file (vpnclient.exe).
  2. Run the Installer:

    • Double-click on the vpnclient.exe file to launch the installation.
    • If you see a security prompt (User Account Control), click Yes to allow the installation.
  3. Follow the Installation Wizard:

    • Click Next in the setup wizard to proceed.
    • Review and accept the license agreement, if prompted.
    • Select the destination folder (default options are typically fine).
    • Click Install to begin the installation.
  4. Complete the Installation:

    • After the installation is complete, click Finish.
    • If prompted, restart your computer to ensure the VPN client is properly set up.

Step 3: Open the VPN Client and Configure Settings

  1. Launch the VPN Client:

    • Go to the Start Menu or use the desktop shortcut named "VPN Client" to open the application.
  2. Go to Settings:

    • Once the VPN client is open, look for a Settings option in the menu. This is usually located in the top-right corner or accessible via an icon (often resembling a gear or wrench).
  3. Enter VPN Credentials:

    • In the Settings menu, you will find fields for entering your VPN account information:
      • Username: Enter the username provided by your VPN provider.
      • Password: Enter the password corresponding to your account.
    • Note: Since this client doesn’t use traditional login at the main interface, entering your credentials in the Settings is essential.
  4. Save the Settings:

    • Once you have entered your username and password, click Save or Apply to store these credentials.

Step 4: Connect to the VPN Server

  1. Select the VPN Profile:

    • On the main screen, select the newly created VPN profile.
  2. Click on the Connect Button:

    • Click Connect to initiate the connection.
  3. Wait for Connection:

    • The VPN client will display a status indicator. Once connected, the status should change to Connected.

Step 5: Disconnect from the VPN

  1. Open the VPN Client:

    • If the VPN client is minimized, click on its icon in the system tray to open it.
  2. Click the Disconnect Button:

    • Select the active VPN profile and click Disconnect.
  3. Exit the Application:

    • Once disconnected, you can close the VPN client if you no longer need it.

Troubleshooting and Tips

  1. Issue with Username or Password:

    • Double-check that you entered your username and password correctly in the Settings menu.
    • If you forgot your credentials, contact your VPN provider.
  2. Unable to Connect:

    • Ensure the server address is correct.
    • Check if a firewall or antivirus is blocking the VPN client.
  3. Connection Drops Frequently:

    • Change the protocol (e.g., switch from TCP to UDP).
    • Select a different server location.
  4. Slow Internet Speed:

    • Try connecting to a closer server.
    • Check your network connection independently.



Revision #3
Created 4 October 2024 19:00:15 by Admin
Updated 4 October 2024 20:00:50 by Admin