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Setting up Appointment Booking Service

After activation, you will receive an automated email containing your administrative login link and credentials. Follow this guide to set up your schedule, staff, and services.

1. Logging In

Access your unique admin URL (e.g., your-subdomain.quickreserve.net/login) and enter the credentials provided in your activation email.

Upon logging in, you will land on the Dashboard, which provides a high-level overview of your total services, upcoming appointments, and account status. 

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2. Setting Up Your Services

Before customers can book, you must define what services are available.

  1. Navigate to the Services tab.

  2. Click + Add Service.

  3. Fill in the required fields:

    • Service Name: (e.g., "1 Hour Consultation")

    • Duration: Set the length of the session in minutes.

    • Price: Set the cost (set to $0.00 for free sessions).

    • Description: Briefly explain what the service entails.

  4. You can Edit, Deactivate, or Delete services at any time from this list.

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3. Configuring Business Hours (Schedule)

Define when the business is open for bookings:

  1. Go to the Schedule tab.

  2. Use the toggle switches to set days as Open or Closed.

  3. Set the specific start and end times for each working day.
    Note: Bookings can only be made within these defined time slots.

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4. Managing Staff & Locations

If the business has multiple team members or physical branches, manage them here:

  • Locations: Add the physical addresses where services are provided.

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  • Staff:

    • Click Add Staff Member.

    • Upload a photo and enter their name, email, and role.

    • Assignment: You can assign specific staff members to specific services, ensuring customers book with the right expert.

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5. Managing Appointments & Customers

As bookings begin to arrive, you can manage them through two primary tabs:

  • Appointments: View all bookings in one place. Use the Status Filter (Pending, Confirmed, Completed, or Cancelled) to organize your workflow and keep track of daily sessions.

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  • Customers: Access your growing customer database. Here you can see contact details (Email/Phone) and the appointment history for every client who has booked through the portal.

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6. Tracking Performance (Analytics)

The Analytics tab provides a visual report of your business performance. You can filter by date range to view:

  • Key Metrics: Total bookings, total revenue, and cancellation rates.

  • Booking Trends: A "Bookings Over Time" chart to visualize busy periods.

  • Popular Services: See which services are being booked the most to help you optimize your offerings.

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7. Previewing the Booking Page

Once you have added at least one service and set your business hours, click the Preview button in the top navigation bar. This will take you to the public-facing page where your clients' customers will book their appointments.

Ready for the final look? Proceed to Phase 3: The Public Booking Experience to see how the service appears to the end-user.

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