Introduction to the Resell Portal Platform

Welcome to your Resell Portal! This guide will walk you through the essential first steps to set up your account and prepare your digital storefront for sales. Follow these instructions to get your reselling business up and running.

Tab Name	Key Features	Description & Purpose
Getting Started	Launch Checklist, Wallet Top-up, Branding Setup	Your step-by-step guide to moving from "Draft" to "Live." Includes the New User Bonus ($10 for your first $20+ top-up).
Dashboard	Operational Runway, Recurring Revenue, Analytics	Monitor your business health. Track how many days of funding you have left and view your monthly/annual profit statistics.
Marketplace	13+ Digital Services, Client Onboarding	The wholesale shop where you manually purchase services for new or existing clients using your wallet balance.
Clients	Client Database, Order History	A centralized list of your customers. View their contact details, active subscriptions, and every order they’ve ever placed.
Services	Suspend, Reactivate, Remove, View Credentials	Manage active fulfillment. This is where you retrieve login details for your clients or handle administrative holds on services.
White-Label Settings	Custom Domains, Storefront Design, Email Branding	The core branding engine. Upload logos, set brand colors, and connect your own professional domain (e.g., shop.yourbrand.com).
Coupon Manager	Discount Codes, Sticky Site Banners	Create percentage-based promotions to drive sales. Use the "Sticky Top Bar" to display codes prominently on your storefront.
AI Landing Page	HTML Generator, AI Sales Copy, Layout Styles	Use AI to build high-converting sales pages in seconds. Choose a style (Modern, Cyber, Glass) and let the AI write your copy.
Billing & Auto Top-Up	Auto-Replenish, Email Notifications	Ensure services never expire by enabling Auto Top-Up. This automatically adds funds to your wallet when your balance runs low.
Transaction Logs	Financial History, Balance Tracking	A detailed ledger of every purchase, refund, and top-up. Includes "Balance After" values for easy bookkeeping.
Affiliate Center	Referral Link, 10% Lifetime Commission	Earn passive income by referring other resellers. Track your 10% lifetime commission on every top-up they make.
Support Tickets	Ticket Creation, Inquiry History	Get technical help directly from our team. Open new tickets or view past conversations regarding your agency.

Getting Started

To understand how the platform works, it's important to familiarize yourself with its three main components:

Your Reseller Dashboard: This is your central hub for managing your entire business. From here, you can oversee clients, track your profits, and configure your store settings. The topic you are currently on is part of your dashboard.
Your Public Storefront: This is the professional, customer-facing website where your clients will browse and purchase products and services. While we host the storefront, it is branded with your company's identity, not ours.
Your Wallet Balance: This is a pre-paid account used to cover the wholesale cost of the products you sell. When a customer makes a purchase on your storefront, the wholesale price is automatically deducted from this wallet, and you instantly receive the difference as profit. You can also use this balance to manually add services for clients.

Launch Your Business

To launch your business and begin making sales, follow these four essential steps. You can find all the necessary settings in the navigation menu on the left side of your dashboard.

Step 1: Fund Your Wallet

Before you can offer products to customers, your wallet needs a balance to cover the wholesale costs. A storefront cannot be activated without a minimum balance.

Click the "Add Funds" button located in the sidebar on the left.
Recommendation: A minimum of $20.00 is required to activate your storefront, but we suggest starting with at least $50.00 to ensure smooth initial operations.

Step 2: Brand Your Store & Choose Your Domain

This step focuses on customizing your storefront to reflect your brand. This is what your customers will see.

Navigate to the Whitelable Settings topic - first section Storefront & Branding.
Most Important: Upload your company logo and select a unique domain for your storefront. This can be a custom domain you own or a subdomain provided by us (e.g., your-store.appserviceportal.com). This URL is how your customers will find you.

Step 3: Connect a Payment Gateway

To get paid by your customers, you need to connect a payment processor. When a customer buys from your storefront, their payment will go directly into your own Stripe account. We never handle your customers' money.

On the Store & Branding section under Whitelabel topic, find and click the "Connect with Stripe" button.
Note: Stripe is a leading platform for secure online payments. If you don't have a Stripe account, you will be prompted to create one for free during this process.

Step 4: Set Your Profit Margin

This is where you determine your pricing and profitability. You have complete control over the retail prices by setting a profit margin, which is the percentage you add on top of our wholesale costs.

Storefront & Branding section-> use the "Your Profit Margin" slider to set your desired margin.
Example: If a product has a wholesale cost of $6.00 and you set a 100% profit margin, the price on your storefront will be $12.00. When a customer purchases it, $6.00 is deducted from your wallet, and you instantly earn a net profit of $6.00.

What About Manual Orders?

If you need to manually create an order for a client—for instance, if they pay you in cash or you want to provide a service to a friend—you can do so easily.

The Add Client/Service topic allows you to manually create a client and activate any service for them. The wholesale cost for the service will be deducted from your wallet balance.

You're Ready to Go!

Once you have completed these four steps, your storefront will be live and ready to accept orders. You can find your unique storefront URL on the "Store & Branding" topic.

Now you are all set! Click the "Take Me to My Dashboard" button to continue exploring your Resell Portal.