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Downloading VPN via iTunes Store

Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for iTunes Store platforms:

download-removebg-preview.png Download for iTunes store

Step 1: Download the VPN Client from the App Store

  1. On your iPhone or iPad, open the App Store.
  2. In the search bar, type VPN Client or use this direct link: VPN Client on iTunes Store.
  3. Tap on the Get button to start downloading the VPN Client.
  4. If prompted, authenticate using your Apple ID, Face ID, or Touch ID.
  5. Wait for the app to download and install.

Step 2: Launch the VPN Client

  1. Once installed, tap Open to launch the VPN Client app.
  2. Alternatively, you can find the VPN Client icon on your home screen and tap to open it.

Step 3: Configure the Username and Password in the Settings

  1. When the app opens, go to the Settings menu. This is usually represented by a gear icon or can be found in the app’s main menu.
  2. In the Settings menu, locate the fields for entering your VPN account information:
    • Username: Enter your VPN username as provided by your service provider.
    • Password: Enter the corresponding password for your VPN account.
  3. Make sure the username and password fields are filled out correctly.
  4. Tap Save or Apply to store your credentials in the app.

Step 4: Connect to the VPN Server

  1. Go back to the main screen of the VPN Client app.
  2. Tap on the Connect button.
  3. Choose a server from the list (if there are multiple servers available) or use the default one.
  4. The app will indicate when the VPN is successfully connected.

Step 5: Disconnect from the VPN

  1. To disconnect, return to the main screen of the VPN Client app.
  2. Tap the Disconnect button.
  3. The app will confirm when the VPN is disconnected.

Troubleshooting and Tips

  1. If the username or password is incorrect:

    • Double-check your login details in the Settings menu.
    • If you forgot your credentials, contact your VPN service provider.

  2. Cannot Connect to the VPN:

    • Ensure your internet connection is active.
    • Try switching to a different server if multiple servers are listed.

  3. Reinstall the App:

    • If the app experiences issues, consider deleting and reinstalling it from the App Store.

  4. App Permissions:

    • Make sure to allow the VPN Client to access network configurations if prompted during setup.
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