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Getting Started

Welcome to the ResellPortal.com reseller system! This guide will walk you through the process of purchasing and deploying web hosting packages for your clients.

1. Account Setup

  • Sign up or log in to your account at ResellPortal.com.

  • Ensure you have sufficient balance to purchase web hosting packages.

  • If needed, top up your balance using the available payment methods.

2. Purchasing a Web Hosting Package

  • Navigate to the Activate(Manual) section on the dashboard.

  • Select the web host app.
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  • Click on the Deploy app button.

  • Confirm the purchase, ensuring you have enough balance in your account.

3. Deploying the Web Hosting Package

  • After Deploying the App.

  • The system will take you to the activation page.

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4. Activating the Web Host for a Client

  • On the activation page, select the Subscription Interval:

    • Monthly

    • Quarterly

    • Biannually

    • Annually

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  • Enter the Client's Web Hosting Login Details:

    • Client Email

    • Client Domain

    • cPanel Username

    • cPanel Password

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  • Instruct your client to update their domain's nameservers to point to:

    • ns1.sitedeploy.com

    • ns2.sitedeploy.com

How to Point a Domain to the Correct Nameservers

If your client is unsure how to point their domain to the correct nameservers, provide them with the following instructions:

  1. Log in to Their Domain Registrar

    • This is the company where they purchased their domain name (e.g., Namecheap, GoDaddy, Google Domains, etc.).

  2. Find the Domain Management Section

    • Once logged in, navigate to the domain management area or DNS settings.

  3. Locate the Nameservers Settings

    • In the DNS or Nameserver settings, they should see an option to edit or change the nameservers.

  4. Update the Nameservers

    • Replace the existing nameservers with:

      • ns1.sitedeploy.com

      • ns2.sitedeploy.com

  5. Save Changes

    • After entering the new nameservers, they should save the changes.

  6. Wait for Propagation

    • It can take anywhere from a few minutes to 24-48 hours for the domain changes to fully propagate across the internet.

  • Click Activate to complete the process.

5. Managing Active Web Hosting Accounts

  • View active client subscriptions in the Dashboard.

  • Renew, upgrade, or manage existing hosting accounts as needed.

  • Notify clients about upcoming renewals to prevent service interruptions.
Troubleshooting

If you encounter any issues:

  • Ensure you have a sufficient account balance before purchasing.

  • Double-check the client's details before activating.

  • If activation fails, verify that the domain and cPanel credentials are correct.

  • For additional support, contact ResellPortal.com Support.

By following these steps, you can efficiently manage and sell web hosting packages to your clients. Happy reselling!

For further assistance, visit ResellPortal.com Support.